8.5
Very Good
From 34 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.5

Location

8.2

Service and Facilites

8.4

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Traveller Reviews Phoenix Livin

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Customer reviews
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Clean, nice, and quiet. Perfectly comfortable
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S***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
the hotel was full booked and they told to us when we arrived in there. we got no full refund for this. very disappointed!!
1 people find it helpful
s***n
icon-origin-TRAVELOKA
8.4
/10
Reviewed 55 week(s) ago
unfriendly staff especially night shift. Initially, the tissue in the room was empty. When I asked for it, I was only given a little, I was not allowed to add more. The bathroom water can be hot 👍. But the faucets are below and the shower is on at the same time, it is difficult to turn off one because it is stiff. There is no shower jet hook, so the hose is messy. Cleanliness and comfort 👍
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4 people find it helpful
R***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 64 week(s) ago
When I came here it was said to be full and then they said they wanted a refund but up to 3 days there has been no response, the main thing is bad here
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4 people find it helpful
M***k
icon-origin-TRAVELOKA
8.5
/10
Reviewed 79 week(s) ago
Check in and out is quick and easy. Sufficient car parking. Clean rooms and complete facilities. Strategic in satellite cities. The guards are friendly and not complicated.
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5 people find it helpful
R***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 90 week(s) ago
Staf ramah, sangat membantu. Kondisi kamar bersih, sesuai pesanan, AC dingin, air panas berjalan dengan baik. Berhubung untuk numpang tidur saja, jadi enggak ngecek TV. Alasan memilih ini: karena di lingkungan pemukiman, bisa parkir mobil dengan aman, dibantu staf juga, dekat ke mana-mana juga 👌🏻.
2 people find it helpful
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freya a.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 103 week(s) ago
Guest house ter-worth it. Bersih & nyaman, recommended banget. Kendala buatku cuma masuk ke perum. Jadi, agak canggung sama satpam secara ku suka kulineran malam-malam, tapi after all tempatnya nyaman banget.
3 people find it helpful
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Wiebe
icon-origin-TRAVELOKA
9.4
/10
Reviewed 107 week(s) ago
Good. Only narrow parking. The AC is not cold enough.
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2 people find it helpful
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Hardian W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 110 week(s) ago
Comfortable even though the room is spacious, the room is small. Better in the 2nd floor room, rather than in front of the kitchen. Because there was noise from the sound of people's feet coming down the stairs
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5 people find it helpful
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Ahmad P. G.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 180 week(s) ago
When there is a little stain on the pillow, I will be fined 200k? It's not very clear that my own people don't even know that they were suddenly fined.
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31 people find it helpful
Dina R.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 182 week(s) ago
Lokasi agak masuk. Ada dapur, dispenser, air panas lancar, AC dingin, bersih, ada sabun sikat gigi dan odol, sekitar banyak jual makanan, wifi lancar. Hanya kamar agak kecil. Agak kotor spreinya. Pas check out sprei kena noda di cash 200 ribu. Lebih mahal dari harga kamar.
16 people find it helpful
Tee S. H. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 216 week(s) ago
This accommodation is suitable for travelers, the hotel is new guys, the place is comfortable and clean, the location is strategic. The staff is friendly. If you go to Surabaya, you will definitely stay here again
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8 people find it helpful
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