The hotel is filthy and located in a residential area. The staff is friendly, but the rooms are not clean. Not suitable for families.

The bathtub is huge... it's big enough for three people to soak in with the kids. The hot water is great, the AC is cold, and there's a sofa in the room 👍

If you're not ready to rent, please don't rent it. It's a shame for customers to pay so much for the facilities to not meet their expectations.

Okay, worth it for that price.

The hotel staff is very helpful, the hotel facilities are pretty good.

For that price, staying at a homestay for a weekend is expensive. The amenities don't match the price. The room was dusty, and the toilet was so infested with ants that it had to be cleaned twice. Disappointing. The good and satisfying features were the smooth and powerful water flow in the toilet, the jet washer, and the shower.

The hotel is quite nice, but there are a few things that are less than comfortable. Its location within a housing complex with nightly closing times makes it a bit difficult to get in and out, as you have to find an alternative route. Thank you 🤗

The hotel is still under renovation, so it looks dirty with all the leftover building materials. Also, the superior rooms don't have desks, as they appear to be new. The hotel is still unfinished. A swimming pool would be nice. To the management of Sans Banyuwangi, please spruce things up.

It's quite pleasant because the hotel is in the city but in a housing complex. The picture shows the swimming pool as being only big enough for small children, but it can also accommodate adults. However, the pool is right next to the lobby. Yesterday I took a family room, but asked to be moved to a room near the pool, but unfortunately, I was only given a room key like a boarding house. The room also looks like an aquarium, completely glass, only covered by curtains. For drinks, there is a kettle and only one glass. If you need hot or cold water for drinking, there is a dispenser in front of the room. There is no soap in the bathroom, only towels and toothbrushes. Perhaps the room service could be improved. Other than that, we are satisfied.

The staff was unresponsive and completely unfriendly. The superior room lacked water, soap, and shampoo for bathing. The towels provided were extremely dirty and yellowed. The bathroom smelled strongly of sewage, possibly leaking from the cracks in the floor. The service was simply lacking.

The room was spacious and clean, and the bathroom was also spacious, but the room I booked for 400,000 Rupiah seemed to be missing something. There was no mirror and no drinking water.

The place is actually comfortable and not far from the city center, and it's also close to family events. However, because the accommodation is undergoing renovations, it might be a bit forced to rent it out. The rooms look unprepared, and the amenities are incomplete, even though it's a 3-star hotel. If it's not ready to rent, don't force it, as it could ruin guests' expectations. The standards of a 3-star hotel have changed. But overall, the sleep was comfortable, the receptionist was friendly and helpful, and the location was quiet and not noisy.

The hotel is comfortable, the rooms are spacious, but the bathroom doesn't provide toothpaste, toothbrush, or soap.

The place is comfortable, the service is very friendly, unfortunately there are no towels or other toiletries in the room.

Please conduct a thorough evaluation of your staff performance and operational management. I recently experienced the worst check-in experience. Despite arriving at 4:00 PM (two hours after the scheduled time), the room was still unavailable due to a system error, which caused the online and offline sales to be out of sync with the on-site admin, resulting in a first-come, first-served situation, even though the room had already been paid for. Furthermore, the condition of the suite was extremely disappointing, with a musty, neglected odor. This experience is highly not recommended.

This is my first time staying at a homestay and there were cockroaches, 3 in the room and 2 in the bathroom. I even asked the staff for insecticide to kill the cockroaches because I was disgusted. Please improve the cleanliness of the room. Is this room never used? As for the AC, the water drips so noisy, I even asked the staff for a bucket. It doesn't match the description in the app and the reality. Access to the housing complex can be a bit tricky for those unfamiliar with the area. The price is quite affordable, and the staff are friendly. Please add a kettle and provide tea and coffee in the room. They don't provide any here, only water.

Nice budget hotel. Thank you.

Friendly staff, clean room, highly recommended

The bathroom smells, the equipment is inadequate, dirty, the water is stagnant, and the faucet is not working properly. The room was not cleaned after staying more than 1 night, the AC and remote control were not connected, the drinking water was requested to be renewed, and the towels were dirty. The trash in front of the room was not picked up and even messed up by the cat. If you are not ready to receive guests, it is better not to open it first than to get a bad review.

The staff is friendly. The facilities are okay.