Hotel Santika Premiere Padang
Explore Hotel Santika Premiere Padang
Overall Ratings & Reviews Hotel Santika Premiere Padang
Traveloka (3,346)
Other sources (5)
9.2
Exceptional
From 3,346 reviews
Provided by travellers on
Cleanliness
9.3
Room Comfort
9.2
Meal
9.1
Location
9.2
Service and Facilites
9.2
People often mention about Hotel Santika Premiere Padang
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Staff Friendliness (123)
Bedroom (114)
Distance to City Center (107)
Ambiance (107)
Taste (107)
Hotel Area (105)
Variety (101)
Bathroom (98)
Room Space (95)
Surroundings (92)
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Traveller Reviews Hotel Santika Premiere Padang
Number of reviews per page
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40
Customer reviews
I***m
Business
8.5
/10
Reviewed 1 week(s) ago
Second stay, staff is very friendly
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, This is a message from Santika Premier Padang Hotel. We would like to express our sincere gratitude for taking the time to write and share your stay experience. We are delighted that you were satisfied with our services and facilities. Your satisfaction and comfort during your stay are our top priority. We sincerely hope to welcome you again at Santika Premier Padang Hotel. Sincerely, General Manager
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Andre F. R.
Staycation
10.0
/10
Reviewed 2 week(s) ago
Overall, it is very comfortable and very strategic, close to everywhere, including finding food, and the hotel staff is friendly to customers.
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Accommodation's Reply
14 Apr 2026
Dear Mr. Andre F. R., This is a brief message from Santika Premiere Padang. Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed our services and facilities. We appreciate your feedback and hope to welcome you back to our hotel in the future. Sincerely, The General Manager
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M***a
Staycation
8.5
/10
Reviewed 3 week(s) ago
It was very comfortable and pleasant to stay here.
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Accommodation's Reply
10 Apr 2026
Dear Valued Guest, This is a message from Santika Premier Padang Hotel. We would like to express our sincere gratitude for taking the time to write and share your recent experience. We are delighted that you were satisfied with our services and facilities. We look forward to welcoming you back to Santika Premier Padang Hotel in the near future. Sincerely, The General Manager
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M***i
10.0
/10
Reviewed 3 week(s) ago
Stayed here for the few days... It was really comfortable to rest here.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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Verified Traveler
8.8
/10
Reviewed 3 week(s) ago
Good, location close to city center
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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K***n
Staycation
8.5
/10
Reviewed 4 week(s) ago
I really enjoyed staying here. They have Netflix, too. The Wi-Fi is fast, too. It's top notch.
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Accommodation's Reply
31 Mar 2026
Dear valued guest, this is Santica Premier Padang Hotel. We sincerely thank you for sharing your valuable feedback regarding our hotel services. We are delighted to hear that you were satisfied with our services and amenities. We appreciate your valuable feedback and look forward to your return. Thank you. Sincerely, The General Manager
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Z***a
Staycation
9.1
/10
Reviewed 4 week(s) ago
Honestly, the hotel staff are all friendly. What needs to be improved is not waiting too long for room availability. I booked 3 rooms, the first room was only available at 3 pm, the second room at 4 pm, and the third room was almost 6 pm. One of the rooms smelled of cigarettes, and during our two-night stay, the smell persisted, even though the housekeeper had added air freshener. We also saw someone smoking in another room while sticking their hand out the window. Please reiterate this. I feel sorry for those with babies, children, pregnant women, or those sensitive to cigarette odors. I had requested a non-smoking room from the start because I had a baby with me.
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Accommodation's Reply
08 Apr 2026
Dear Valued Guest, It is with pleasure that we at Santika Premier Padang Hotel would like to express our gratitude for your review and compliments on our friendly service. We are delighted to know that our staff's service created a positive impression during your stay. However, we apologize for any inconvenience you experienced, particularly the excessively long wait times for your room and the presence of cigarette smoke in the room, especially if you were traveling with family. Your feedback is very important to us, and we will use it in our ongoing evaluation to continuously improve the quality of our service. We hope to welcome you back to Santika Premier Padang Hotel in the future for an even better and more memorable stay. Sincerely, The Management Team
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KA
Khadijah A.
Staycation
10.0
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and welcoming.
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Accommodation's Reply
07 Apr 2026
Dear Ms. Khadiyah A., With our best regards from Santika Premier Padang Hotel, Thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and we hope to welcome you again soon. Sincerely, General Manager
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gs
githa s. 1.
8.5
/10
Reviewed 4 week(s) ago
The checkout process was assisted by Ms. Triayu and the room was super comfortable.
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Accommodation's Reply
31 Mar 2026
Dear Mr./Ms. Kitha S., This is a brief message from Santika Premier Padang Hotel. Thank you very much for taking the time to write a review for us. We are delighted that you were satisfied with our services and facilities. We appreciate your feedback and sincerely hope to welcome you back to our hotel in the future. Sincerely, General Manager
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MV
Miranti V. A.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The staff (Mba Triayu) was kind, really humble, and helpful.
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Accommodation's Reply
31 Mar 2026
Dear Miranti V. A.,
The Santica Premier Padang Hotel extends its warmest greetings. We sincerely thank you for your valuable feedback regarding our hotel. We are delighted to hear that you were satisfied with our services and amenities. We appreciate your valuable comments and look forward to your future visit. Thank you.
Sincerely,
The General Manager
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YK
Yulia K. s.
10.0
/10
Reviewed 4 week(s) ago
The hotel was very comfortable, clean, and everything was top-notch. The staff was also very friendly. Thank you, Ms. Triayu, for your excellent service. 🤗
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Accommodation's Reply
30 Mar 2026
Dear Ms. Yulia To. S., Sincerely yours, from Santika Premier Padang Hotel. Thank you for your review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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M***a
10.0
/10
Reviewed 4 week(s) ago
The traditional food is okay... The staff are also friendly... With Ms. Triayu, the check out was very friendly.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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N***a
9.7
/10
Reviewed 4 week(s) ago
Hotel Santika Premiere Padang is a 4-star hotel offering a luxurious stay in a strategic location in the city center, offering easy access to various popular destinations. The hotel rooms are modern, clean, and comfortable, with complete amenities and several attractive views, including the ocean and mountains. The staff is known for their friendly and professional service, and amenities like a swimming pool, gym, and sky lounge provide a more exclusive experience. Breakfast is also quite varied, with distinctive local flavors, although some guests felt it could be improved. Overall, this hotel offers excellent value for money, with a high level of guest satisfaction.
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Accommodation's Reply
30 Mar 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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Budi H.
Leisure
10.0
/10
Reviewed 4 week(s) ago
Nice service, good facility, and good food
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Accommodation's Reply
30 Mar 2026
Dear Bapak Budi H.,
Warmest Greetings from Hotel Santika Premiere Padang.
Thank you very much for taking your valuable time to write and share your recent experience with us, we are so pleased that you enjoyed our services and facilities.
We really appreciate your feedback and look forward to welcoming you back to our hotel in the future.
Best Regards,
General Manager
Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
Very nice and clean room, very delicious breakfast and varied menu, overall everything is very good and pleasant🥰
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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M***d
10.0
/10
Reviewed 5 week(s) ago
Nice hotel at the city center of Padang with delicious breakfast. Bedrooms are clean and very comfortable.
1 people find it helpful
Accommodation's Reply
23 Mar 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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R***u
Leisure
8.5
/10
Reviewed 5 week(s) ago
Comfortable room, good service
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Santika Premier Padang Hotel would like to express our sincere gratitude for taking the time to share your stay experience. We are delighted that you enjoyed your stay and the service from our staff. We look forward to welcoming you back to Santika Premier Padang Hotel again in the near future. Sincerely, General Manager
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C***e
10.0
/10
Reviewed 5 week(s) ago
The room was very comfortable, and the service was excellent. Ms. Triayu helped me check out.
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Accommodation's Reply
24 Mar 2026
Dear Valued Guest, Santika Premier Padang Hotel would like to express our sincere gratitude for taking the time to share your stay experience. We are delighted that you enjoyed your stay and the service from our staff. We look forward to welcoming you back to Santika Premier Padang Hotel again in the near future. Sincerely, General Manager
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D***a
10.0
/10
Reviewed 5 week(s) ago
I hope you have the fortune to stay here forever.
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Accommodation's Reply
23 Mar 2026
Dear Valued Guest, It is with pleasure that we, Santika Premier Padang Hotel, express our gratitude for your positive review of our hotel. We are delighted that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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HH
Hotmaida H.
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and pleasant, the food is delicious...
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Accommodation's Reply
23 Mar 2026
Dear Ms. Hotmida H., This is a brief message from Santika Premier Padang Hotel. Thank you for your positive review of our hotel. We are pleased that you enjoyed your stay and hope to welcome you again soon. Sincerely, General Manager
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Number of reviews per page
20
40
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