The Orient Jakarta, a Royal Hideaway Hotel

Explore The Orient Jakarta, a Royal Hideaway Hotel
9.2
Exceptional
From 390 reviews
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Cleanliness

9.3

Room Comfort

9.2

Meal

9.1

Location

9.3

Service and Facilites

9.2

People often mention about The Orient Jakarta, a Royal Hideaway Hotel
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Staff Friendliness (51)
Ambiance (47)
Accessibility (44)
Distance to City Center (43)
Bedroom (42)
Taste (41)
Hotel Area (40)
Room Space (38)
Bathroom (38)
Surroundings (37)
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Traveller Reviews The Orient Jakarta, a Royal Hideaway Hotel

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40
Customer reviews
C***n
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Transit
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8.5
/10
Reviewed 1 week(s) ago
It's good for many Instagramable pics, but I don't think it has an exquisiteness.
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F***n
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
Everything is so gorgeous, especially the pool and the rooftop <3
+4
1 people find it helpful
Verified Traveler
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Staycation
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9.7
/10
Reviewed 6 week(s) ago
Overall, the service of the staff and the facility is quite good, especially when we’re eating breakfast. The waiter is really helpful for the first timers like us. Thank you Mr. Fabian, also thanks to Mrs./Ms. Mia for the kindness.
1 people find it helpful
R***y
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Staycation
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9.7
/10
Reviewed 8 week(s) ago
Located in the city center, easy to use transum (busway and MRT) and the service is the best!✨
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1 people find it helpful
Baek S. P.
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5.7
/10
Reviewed 8 week(s) ago
The building's concept itself didn't suit me; it was too gloomy. Also, the noise from outside at night was so bad that I couldn't sleep. I do not recommend it.
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Noor A. G.
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Best, no minus, need to spend here more than 1 day to explore the hotel and surrounding areas. Easy to walk if on Sunday car-free day.
+3
1 people find it helpful
R***i
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Leisure
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10.0
/10
Reviewed 10 week(s) ago
Very nice and comfortable, good for family
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1 people find it helpful
F***h
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8.8
/10
Reviewed 10 week(s) ago
Overall, it was okay, but there were a few things that needed improvement. I noticed water dripping from the top of the elevator, possibly from the cooler. The room was comfortable, and the food was delicious.
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Citra c. n. k.
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Staycation
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10.0
/10
Reviewed 11 week(s) ago
I really like it, even the kids are really happy with the food.
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Accommodation's Reply
01 Apr 2026
Dear Ms. Citra, Thank you for your compliments. We are very happy to know that our food is enjoyed, especially by the children. Your satisfaction motivates us to continue striving to provide the best. Sincerely, The Management, Orient Jakarta
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A***i
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Staycation
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9.7
/10
Reviewed 11 week(s) ago
It's great. The rooms are great and upgraded, the facilities are complete, and the entire hotel is Instagrammable, even the library, gym, and rooms. You get access to Cafe Cali and can choose your seats without an MC.
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2 people find it helpful
Accommodation's Reply
31 Mar 2026
Dear Valued Guest, Thank you so much for your excellent review. We are delighted to hear that you enjoyed your stay, including the room upgrade and amenities we provided. We especially appreciate your appreciation for our hotel's "Instagrammable" design, from the library and fitness center to the guest rooms. We are glad you had convenient access to Cafe Cali. Your positive review motivates us to continue providing the best service. We look forward to welcoming you back in the future. Sincerely, The Management Team, Orient Hotel Jakarta
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M***o
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
Very good. Access, food, hospitality.
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Accommodation's Reply
02 Apr 2026
Dear Valued Guest, Thank you very much for your wonderful review. We are delighted to hear that you were impressed with your comfortable stay, food, and service. Your positive feedback encourages our team to continue striving to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, The Orient Hotel Management
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L***a
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Staycation
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9.4
/10
Reviewed 12 week(s) ago
This is a unique hotel and also the foods are amazing. Also, they have this kind of library, I really love it, and I would like to go back soon!
1 people find it helpful
Accommodation's Reply
29 Mar 2026
Dear Guest, Thank you very much for your wonderful review. We are truly delighted to hear that you found our hotel unique and enjoyed our food offerings. It is especially pleasing to know that you loved our library space, as it is designed to provide a relaxing and memorable experience for our guests. Your kind words mean a great deal to us and will certainly be shared with our team as motivation to continue delivering exceptional service. We are truly grateful for your support and look forward to welcoming you back for another memorable stay in the near future. Warm regards, The Orient Jakarta Management
N***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
The hotel staff was very friendly and very helpful for check-in.
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Accommodation's Reply
02 Apr 2026
Dear Gentlemen/Ladies, Thank you for your review. We are delighted to hear that our staff provided friendly and helpful service, especially during the check-in process. We will share your compliments with our team to inspire us to continue providing the best service. We hope to welcome you back in the future. Sincerely, The Orient Hotel Management
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 16 week(s) ago
The staff are friendly and also my room got a free upgrade to a deluxe room which is very esthetic and has a great view! The swimming pool is gorgeous and kids friendly. Breakfast is also great, especially all the pastries, I liked it…
3 people find it helpful
Verified Traveler
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9.7
/10
Reviewed 21 week(s) ago
Recommended buat yang cari suasana Bali di kota Jakarta. Really love the ambience, the people, the service, facilities, and especially their breakfast food (nothing fails). Thank you The Orient!
2 people find it helpful
randy c.
icon-Staycation
Staycation
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10.0
/10
Reviewed 22 week(s) ago
The hotel is amazing, one of my favorites in Jakarta, and I will be returning. From check-in to check-out, everything was perfect. From the service, the friendliness, the MRT access, the food, the ambiance, the rooms are great. The library lunch is also very inspired, with lots of historical photos, and the staff even accommodated my special requests. The pool is truly inspired. The food at Cali Cafe is also top-notch. Who is the chef? My best regards. 😁 The fried rice is the best I've ever had in my life. The satay is super juicy and tender, the seasoned and crunchy fried chicken is delicious. The margarita pizza is amazing, and the staff are friendly. Anyone reading my review must try this cafe. The fried rice is top-notch. The breakfast is delicious, from the homemade beef beacon, the bread is so delicious, the chocolate bread pudding is super delicious, and the eggs Benedict are truly 5-star chef. Thank you, Orient Hotel
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+3
3 people find it helpful
E***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice and unique accommodation, every corner is beautiful and the breakfast is delicious.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Good services with good places
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D***d
icon-Staycation
Staycation
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10.0
/10
Reviewed 24 week(s) ago
Nice pool ambiance. Attentive and friendly staff.
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for your kind feedback! We’re glad to hear that you enjoyed the pool ambiance and experienced our attentive and friendly service. Your comments motivate our team to keep delivering great experiences, and we look forward to welcoming you back soon! Warm regards, The Orient Jakarta Management
David H. S.
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Staycation
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10.0
/10
Reviewed 24 week(s) ago
Staff was attentive. Good room space. Unique decor interior hotel. Great resto service.
2 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Mr. David, Thank you very much for your kind feedback! We’re delighted to hear that you enjoyed our attentive staff, spacious rooms, unique interior design, and restaurant service. Your words motivate our team to continue delivering exceptional experiences, and we look forward to welcoming you back for another memorable stay! Warm regards, The Orient Jakarta Management
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