Check-in was very fast. I booked urgently, but when I arrived at the hotel, I was able to check in immediately. There was a problem with the air conditioner leaking all over the floor of the room, which was resolved very promptly. They were very attentive and willing to ask about the problem. The hotel is very cute, with a theme of Sunthorn Phu literature. Breakfast was very tasty. There were Thai desserts that weren't too sweet, arranged into bite-sized pieces. Overall, highly recommended.