Overall Ratings & Reviews Zone Hotel Ipoh

Staf-staf okay, cuma dapat bilik tiada view

Nothing special about the hotel. The hotel is far from anything else. After more than 2 weeks, We are still waiting for our deposit to be returned. After several phone calls, still no result.

Sampai-sampai je tengok memang cantik hotel ni! Parking spot pon banyak. Area pun tak crowded. Masuk hotel, receptionist pun semua friendly. Sangat membantu. Tak sampai 15 minit terus dapat check in. Harga pun berpatutan. Memang selesa hotel ni. Recommended 👍❤️. Next, boleh repeat untuk stay dekat sini lagi.

Very beautiful interior decoration, very helpful staff, most importantly cheap. This hotel is really the best. If I go to Ipoh again, I will choose Zone Hotel.

Staff okay & nice, lobby pretty, clean, fragrant. I stayed 2 nights, but no one cleaned the room, changed new towels & put new soap the next day. The room smells very musty, there is a window that can't be opened to get rid of the smell. Room is not soundproof. Location okay, many eateries nearby, parking is okay.

The hotels stay was okay, however prior booking I was told that the superior and deluxe were the same room (with windows) just on different floors, hence I opted for the less costly one. Upon checking in, I was given two rooms without windows even though was told otherwise. Called the manager, after a thorough talk, he changed one of the two room to a room with a window but cannot be open and facing the backside of the hotel. I did not want to make a big fuss so I accepted it. Other than that, the receptionist was rather rude and talked harshly even though I just spoke normally during the checking in experience. There was also an issue with the bed type change I requested a week before the stay, however request was ignored and was told due to unavailability however upon checking online there are rooms available with my requested bed type (twin bed) and upon checking in. Nevertheless, the stay and rooms were okay for the price paid, only issue would be the staff and management handling it.