The hotel is nice and comfortable, the food is delicious, and the staff is friendly. The only downside is the cleanliness, which is a bit lacking.

Large room, friendly hotel staff

The room is very clean with a low budget and very friendly service, and it's close to everywhere, you can walk.

The service is excellent, and the rooftop cafe is recommended for those who enjoy photography and city views, accompanied by live music. It's strategically located near the mall and the city center. The experience here was quite enjoyable, and I recommend returning.

Suitable for transit. Breakfast is included in the price. Parking is a bit tricky.

Nice. Located behind Medan Fair Plaza. Good breakfast.

The room is super comfortable, with a super duper cool rooftop panoramic view of Medan city, the food I ordered was also delicious, the only minus was the breakfast, the sweet and sour fish was so fishy, it made me lose my appetite, but that's the only downside, otherwise it was really good.

The hotel staff is friendly, the food is delicious, affordable, and very strategic from the city center.

There were no hotel slippers, and when I asked to borrow a hair dryer, they said it was broken. The location is okay.

The room is pretty clean but the service is a bit less friendly.

Strategic location behind the mall. The price is in accordance with the condition of the room. The TV is Android, but sometimes the TV signal is a bit difficult. The bathroom has no partition whatsoever between the shower and the toilet. As a result, after showering, you will definitely get wet everywhere. The bathroom door handle is broken, so it is a bit difficult to open from the inside. The sheets and blankets are a bit shabby, with lots of stains, I don't know if they were not washed properly or if the stains are stubborn. The pillowcases and pillows look like they could be renewed, they are starting to look shabby. The room is not soundproof, so every time someone walks by, it will be noisy. The restaurant is on the 7th floor, a rooftop style place, good but a bit of a challenge if it's still early in the morning, finding a place that isn't bright. The taste of the food is lacking, some are too spicy, some are bland, not too much variety. For reception service, please improve in terms of speed of service and friendliness.

The sheets were dirty, the room smelled of smoke even though I had requested a no-smoking policy, but it still smelled, even the hallways smelled of cigarettes… The toilet smelled, the exhaust didn't work, the AC wasn't cold, the elevator was dirty and dusty, the TV was slow, and the glasses in the room were dirty. It's a shame that the location is strategic but the facilities are lacking. The food is also not extensive, the taste is plain.

Hotel staff and admin fast response

Clean, tidy, quiet, and comfortable, even though this is my first stay, I feel very comfortable, and most importantly, the location of this hotel is great, there are food stalls, the mall is very close, just walk, the breakfast is also delicious.

too long to respond. that

The room is not very clean, the sheets are yellow, and the bathroom smells bad. Please pay attention to cleanliness.

Nice room, good cleanliness, close to the mall

The room is not soundproof, you can hear people walking back and forth.

For a room with that budget, it's quite good, it has a smart TV, although it's a bit slow. The breakfast is also delicious.

I stayed at this hotel for one night and was quite satisfied overall. Check-in was quick and the staff was friendly. The room was clean, tidy, and comfortable—especially the soft mattress, which made for a good night's sleep. The room amenities were also complete, including drinking water and toiletries, and fast Wi-Fi.