Overall Ratings & Reviews Souma Hotel, Vignette Collection by IHG

Great concierge services. Bar in by 18th floor was freezing. Not enjoyable. Room ok but nothing to write home about

Great

My partner and I had an incredible time at Souma, it is the perfect location to explore Miraflores! The staff was incredibly friendly and hospitable and the food was delicious. We ate at the hotel and indulged in room service (which is 24/7) multiple times.

front desk was super helpful and successful to book a Nazca lines tour last minute when Nazcalines.com failed us last minute.

Everything was okay, except for the lady sitting behind the desk near the gym door. When I asked her a question, she responded in a disrespectful way—almost like she hates her job and was answering me with forced attitude. Imagine if someone wants to spend thousands for a week-long stay here and gets treated like that! On the other hand, the guys at reception were great—cool and respectful. When we arrived, they welcomed us, helped with our luggage, and offered us drinks with a smile. I came to your hotel to do a complimentary videography project for Expedia with my cost. I’m making a video of your hotel for free, which helps people around the world see what your hotel really looks like—not just photos on the Expedia website.

Ok hotel

The beds were great. Quality sheets and clean rooms. I liked their filtered water system because then you could get as much as you wanted. The coffee machine in the room was good too. The restaurant on the roof had great food and view. Perfect. The breakfast was also very good and I would recommend. I have traveled a lot and I would highly recommend this hotel.

Property is quiet and has good amenities. Rooms are clean and bed is comfortable. I went to the bar to try to use my coupon for a free drink, but the bar was completely full and very loud.

New hotel under renovation. We love the roof top bar. Great sunset. The pool is tiny and not really for swimming if you have kids and hope to play around the pool. It’s right next to the pool bar counter top. Room is clean. Bathroom is spacious. We didn’t get the room with the view of the ocean. 3 restaurants on site. Not close to larcorma shopping mall like the Pullman or JW. One thing would be nice to have to having another extra glass jar to refill water at the station. Love that they try to eliminate use of plastic bottles. The jar provided is too small. We had to take many trips to the refill station on the floor! Check in was fast. The doormen/concierge staff were EXTREMELY nice and friendly. Eager to help and recommend restaurants. Will stay there again- hope the lobby will be done w construction soon.

Nice roof pool and bar

Great stay, rooftop super fun, but rooms were quiet

Modern, chic and convenient yet compact

We love this hotel, close and walkable to major commercial center, a very nice roof top, cleanliness, service excellent. I really recommend it

Great location

Very clean, nice hotel- did not have room with an ocean view

Nice and modern rooms with excellent amenities. Very comfortable bed with great pillows. Water filters on every level. Definitely recommend

Beautiful hotel in a great area

Very clean hotel, great people.

Very good hotel. Clean, comfortable, helpful staff.

Things we Loved: Amenities, The food options, 27 Tapas, Japanese steak house, 1st floor restaurant, and Room Service food were all amazing! We especially Loved their Ceviche, we had it 3 times it was soooo good! Pool, Spa, Workout area: All of these were clean and great options we enjoyed. VIP Access: We were given one cocktail for free as part of the package. The (2) drink choices were poor quality, we would of thought we could choose what we want and not be limited. Room Upgrade: we were upgraded from a standard room to a City View which was great! Breakfast Buffet: We were informed by the checkin desk when we arrived that we were given the breakfast buffet option when originally I didnt choose it as an option. When we went to eat in the morning to enjoy the buffet we were then given a bill. All in all this hotel was a great choice