Overall Ratings & Reviews The Lakes Hotel

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Unfortunately i had paid through Wotif and then charged again by the lakes

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Clean room and bathroom Great hotel and bistro staff and The best cleaner's they really take pride in their job

Lack of any person who could provide reliable information. Very dirty

I loved this hotel, friendly staff and large rooms. Bathrooms and toilets are shared though they have separate lockable doors for each. Food downstairs is great. My only criticism was that the check in is located in an area where children are unable to go. Staff did however look after the kids as I checked in. Will definately use again.

good location but floors were violently creaky so we were scared about waking people up. the hotel check in is in the poker room so my my 17 yr old friend was kicked out. fine for the price but could be better

Stayed due to work in the area. Room was comfortable Location was good for family's, close to the shops and beach.

The staff were rude & not helpful. I asked for a special condition as we needed to be at a venue at 2pm & they refused early checkin so we could get ready. I rang early on the day so my room could've been cleaned early on the list.

Was not happy with being woken up very early in the morning with work men banging and talking in the roof area, was not impressed at all. I left the night check out. so I didn’t have to deal with them. 2 mornings in a row was enough had to get back to Melbourne for a proper sleep. Oh and the banging of the room doors at night. Friggen all night. BANG. BANG BANG ahhhhh sleep where are you.

Excellent budget accommodation. Clean & a big comfy bed. Was worried about the shared bathroom but it was clean with a great shower, although bit hard to get dressed inside cubicle. Meals in bistro were reasonable & good food. Good, reasonably priced breakfast cafes nearby. Room 12 has the sqeakiest floor I have ever walked on, but don't know how you would fix that. Can't hear noise from downstairs so made for a quiet night's sleep. Could do with a little mirror in the room. Overall, excellent & wouldn't hesitate to stay again.

Won’t go there again. You pay extra for the key and may get the money back a week later. I wanted my money back For the key and was told no! I had to wait the week. If I didn’t want to do that they were going to give back my money for the room and I have to go stay else where👎 That made me dissapointed. Then when I went up nice but really not for me and not impressed. I would of been stranded if I had left with no where to stay. Parking near the hotel was a fair distance to cart your luggage and you then carry it up a flight of stairs Rooms partly Quiet Tv in room on wall very tiny👎👎👎👎

Rather noisy due band downstairs on Friday & Saturday nights. But to be fair very clean room and facilities. For the price can’t expect too much. Will stay again.

Nice hotel close to beach. Staff was welcoming, friendly and helpful.

Comfortable for a budget stay ! Wouldn’t stay for too long though!

Doors are closing with a lot of bang, doesn’t help with your sleep, noisy on the weekend from pub fun. Overall not bad, clean shower and toilets.

Hotwater in the shower was disappointing. Took close to 5 mins to get some warm water in the morning. Rooms look much better on the pictures than they are

Room was small ( but we already knew it would be) it was clean and tidy. With no air conditioning it was a tad hot and stuffy and we actually queried to ourselves how guests would have coped in the summer time with no air conditioning. All in all, it was an ok experience with nothing to complain about.

You get what you pay for. Hard bed. Happy hour for members only.