7.8
Pleasant
From 310 reviews
Cleanliness

8.2

Room Comfort

8.2

Service and Facilites

8.4

Traveller Reviews Rainhill Hall

Number of reviews per page
20
40
Top reviews
Danny
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would highly recommend it was a nice stay Room was was spacious and clean couldnt fault it
Louis
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

A Friday night around 10pm and the bar was closed with only the night porter to serve you a drink if required. Had to get out of bed to turn the the lights on/off
Adeel
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Location is brilliant
Will
icon-Business
Business
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The rooms and hallways are tired, as is the flooring in the main restaurant. Also, went down for breakfast at 8am, it took over 1hr 15mins for the hot food to arrive. The poached eggs were completely set and over cooked. I was late and behind schedule for the day and had no time to semd back my food!
Matt
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice old house, huge rooms, breakfast to a long time
Andrew
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Enjoyable stay
Patricia
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The building is a bit run down and the room decor felt cheap and aged. Couldn’t get one of the bedside lights to work. The wood floors really need some rugs to help minimize the noise in the room due to high ceilings and poor sound proofing. Breakfast was nice though.
Sharon
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Friends and Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Such a relaxing staff. Receptionist was so helpful and friendly. When we booked in
George
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room and hotel quite dated , dirty used glasses still in room from previous guests, No shower only bath, bed was comfortable and clean,room very noisy, service very slow and the breakfast was an absolute nightmare we had to wait nearly an hour and a half then when it arrived it was cold and under cooked had to keep asking for everything no one getting served in correct order totally unacceptable ,the tv in the room was impossible to watch as it was on a side wall so you would have to stand in the bathroom to watch 😱
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Chris
icon-Business
Business
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Lots of parking, quick check-in, arrived at 9pm. Slept, had breakfast and left 7:30.
Kate
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were pleasant and helpful, food was ok, the room was not to my liking, very dark walls, no bedside lights, plugs too far from bed. No remote for tv. No extractor in bathroom. The room was clean and the bed waa comfortable but the heat in the room was unbearable.
Craig
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Fabulous high quality hotel. Lovely rooms and excellent food . But please dont add tips on by default to already high priced food. Over £35 for two courses and a canned drink.
Leo
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Nice stay, the room albeit big, was lacking various facilities like a desk or a mini-fridge. There was also no air conditioning, and with it being very warm outside, this then made the room feel very hot. No fans or other provisions despite the lack of opening windows. A mediocre stay for what is advertised as a 4 star hotel.
Ruth
icon-Business
Business
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

I always stay here for work when I’m in the area
Clair
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Loved stay with a freshly made to order breakfast
Angela
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovely hotel. Great location. Good restaurant. Presidential suite was very comfortable spacious and the 2 bath tubs were amazing. A wonderful weekend. Great breakfast. Sadly Some guests who arrived back were very noisy. Not the hotels fault though. Recommended.
Howard
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

All the staff were amazing, professional, unobtrusive, and very helpful. We were there for a family wedding and we had a brilliant weekend, food was fantastic and the setting was beautiful. The place was very clean although there were some areas that looked a little tired decor wise but we are talking about a very old building.
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Mario
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Ask few questions on historique of the building and the Front desk person says to Read the papier that she give to me! Shower drain were jam and stop the water 3 Times.
Ronald
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Lovely hotel in a great setting
G
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Communication pre check in was good and it was confirmed a late check in was okay. Quite a maze from reception with no signage so finding my way out in the morning took a while. Room itself was comfy enough. Dust on the kettle so got the impression room hadn't been used for a day or two. Single use toiletries in the bathroom. Grounds around the hotel are nice and on a sunny day would be nice to walk round/sit outside with a drink.
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Number of reviews per page
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40