Overall Ratings & Reviews stayAPT Suites Chattanooga-Ooltewah VW

Full kitchen a super plus. Courteous staff. Safe, secure. Pleasant courtyard. Comfortable stay.

Had issues with the toilet not flushing. Had to be plunged several times.

Very cool concept and bang for the buck. Pros: Updated and roomy Comfortable bed Cons: Dirty Kitchen not fully stocked Made the mistake of dropping something on bathroom floor. Recommended.

Loved it

They worked with me to extend my stay further

Booked a room for my mother in law to stay when she went to her room not only was it not cleaned it had fleas. A lot of fleas and dirty underwear in the closet. The receptionist was not kind and very forceful in communication. WOULD NOT RECOMMEND!!

Cockroaches!!!! I can overlook a lot of things. For example, one partial roll of toilet paper with no backups and bone-dry soap and shampoo dispensers. But I CANNOT overlook or bounce back from cockroaches in our bedroom, bathroom, kitchen.

Great location, and very clean

The room its self was nice and large and the sitting area was divided from the bedroom. Loved this! The bathroom was large, but as a lot of other reviews stated the soap dispensers were not filled & it was hard to get replacement towels. I don’t like having to use the same towel for more than a couple days, gorse. There were no kitchen utensils/pots as pictures led to believe & there was nothing stated as to whether these items could be checked out at the front desk & since the front desk had limited hrs this was pointless for me anyway. There were bugs in my sinks every morning. This is probably what bothered me the most. I don’t like seeing bugs in my sink. Especially when there is no food or dirty dishes in the sink. I will NEVER stay at this chain again or recommend it due to this.

Cockroaches dirty everywhere sheets towels where unclean bathroom floor with hair every corner curtain shower with mold ! Terrible experience and they didn’t give me my money back because I couldn’t stay 2 more nights in that nasty disgusting mess place! Don’t choose this place! I have pics but the app didn’t let me download!!

Had to do "After hours" check when arriving after 7 PM when the hours listed were 8 PM. Had to call twice to ensure I got my lock box code and knew what lock box to use. Room was dusty and shower felt like I may step through the bottom of the tub. Full kitchen but only utensils provided and one plate. Microwave worked but would not rotate because of a broken part. Will not stay at this brands hotels again.

Our key cards didn't work to get us in the room. A maid let us in with her card. Went back to the office at 5:00 to tell them and no one was there...home for the day. We rigged up the door so we could go out for dinner and get back in. Room was dusty and there was no shampoo and soap in the dispensers in the shower. One remote control didnt work for the TV. A lot of little things werent right.

We really enjoyed the large space, it was clean and easy to access. There are fantastic restaurants nearby, and the price was well worth it. Will definitely return when passing through the area from now on!

The place was very homey and will stay again.

The suite was outstanding

We were dissappointed in our stay here. The place was dirty, the sheets not even changed from previous stay. We had to haul our luggage up the stairs because no elevator. More like a painted and quick rehab on older property. Not worth the price.

I had a really nice time. The place is very nice. The only thing was when I was ready to check out there is no one in the office, but all in all it was excellent!

Office was closed when we arrived but had a sign posted that they were open till 8 pm. The key was in a lock box Asked for new sheets for the room but the cleaning staff had no fitted sheets only flat and we had to make up the bed our self. Asked for new towels and wash cloths towels were bought but never received wash cloths. In check out day no one was in the office no sign posted and the hotel door was locked to our room at 8 am when the check time was by 11 am. Just would have been nice if someone communicated to me about the things that were going on.

Our party of four did not get our two rooms as requested, two kings next to each other for a two-night stay, however, one was a king (accessible) adjoining a queen apt. Our king had no closet, no hangers, no luggage rack, no kleenex. The biggest problem was the shower....After my husband showered Friday night (5/24/24) water went all over the bathroom floor. There was no bathmat and we resorted to mopping up the water with towels and still we tracked water into other areas of the apt. slipping several times. We found that the bottom edge of the shower curtain was approximately 3" above the lip of the shower and well outside the shower itself, so that water went all over the bathroom floor. I took pictures! The water continued dripping on the floor for quite some time and so did our mopping. NO ONE WAS IN THE LOBBY TO SEND HELP! I had to shower in the adjoining apt. bathroom to avoid another disaster! We needed more towels and couldn't get any until we reached Maurice Saturday morning. He brought towels and said he would tell the general manager our bad experience and the problem so that it can be corrected for the next party. Maurice offered a change of rooms, but we chose to stay put for one more night and forego showering. This truly is an unsafe situation and needs to be corrected! I asked for compensation in the form of a reduced price for our stay and was told the general manager would make that decision and I needed to go to Expedia with my concerns.

It was amazing we checked out a lot of attractions in the area especially the Tennessee Aquarium We love the apt