Overall Ratings & Reviews Kissel Uptown Oakland, in the Unbound Collection by Hyatt

Everything! The design team did an impeccable job on the aesthetics of this place. It’s eye catching from every piece. As an artist I totally appreciate this. Incec

Great vibe

We did an amazing staycation here and loved enjoying this wonderful, bright, clean hotel and awesome Oakland restaurants nearby

Lovely hotel. Friendly staff, plus clean, comfortable, and well-located. Will definitely stay here again.

Pros: The staff is very friendly and helpful and the rooms are fairly nice. Perhaps a touch on the small side. Bed is comfy. And it is outfitted with USB fixtures for your devices. Cons: Other seating is not that comfortable. Chair and couch in the room were not pleasant to sit in. Plus the $15/day "destination fee" and $52/day for valet parking (there is no other choice unless you want to drive around downtown Oakland looking for street parking. Good luck.) They want to be the Ritz. I'd rather stay at a Marriott.

Great staff interactions and service

The rooms were excellent and the staff were friendly. The drinks and food there are perfect!

The property is nice, but downtown Oakland is not so much. We walked and felt safe most of the time.

Decent, comfy hotel

The hotel is fairly new--clean and bright. The staff was friendly and helpful, the food in the restaurant was good, and the room was clean and spacious. The beds were good. The rest of the room left much to be desired. First, there wasn't a single drawer in the room. Maybe in the closet, we thought. Nope! And the only shelves were in three very small, low nightstands beside the beds. And if you wanted to hangout in the room and talk to each other, or invite others to join you, there were only two chairs. One was reasonably comfortable, the other looked like something from an avant garde design show for "trendy" furniture. It was low-to-the-ground, with a very small seat and a back that cut into your back. If you wanted to do some work at the narrow table (the only table in the room), it was simply too low to allow you to write or work at a computer. Whoever designed the in-room furniture should go and visit a comparably priced Marriott or Hilton property. Their rooms are usually comfortable and conducive to conversation and/or work. We won't be back.

Exceptional fitness room. Filtered water stations. Area around hotel is questionable.

I appreciate the availability of filtered water filling stations and the use of aluminum refillable water bottles. Well appointed fitness room. Friendly welcoming staff.

Otto Cafe and Valet Service were excellent. My only complaint at the hotel was that the the front door automatic closure was not working and the lobby and cafe were very cold. I noticed that the staff were all bundled up in winter hats and overcoats. Hope this can be remedied. I would like to re-book when this is corrected.

I needed a place for my father to stay while visiting and the Claremont was booked. The Kissel was perfect. My Dad felt safe walking around and it was easy to get back and forth. Downtown also has great food options. The staff in the cafe inside were also really attentive and the food was good.

Cleanliness, staff is terrific, gray room amenities.

Loved the rooms with bath and not in the Main Street. Very clean.

Very nice property, very luxurious and staff is friendly and helpful

Love Kissel uptown! Spacious, clean, modern, safe, this is my second time at Kissel Uptown.

Great service. Lots of walkability.

Had a great time here.