Overall Ratings & Reviews Best Western Plus Harrisonburg

Pool was closed and I am traveling with a 6 year old.

When reserving the room, I chose one with a handicapped accessible bathroom. The shower curtain was too short and when I stepped out of the shower, water had covered 1/3 of the floor. I threw all the available towels onto the floor since it was now a fall hazard. When checking out, I informed the front desk person. His response....I've been here 4 years and no one has ever complained before. This hotel is off my list to revisit.

No Comment

Spent one night while making a long drive between states. Room was comfortable but humid. The hallways felt nice and dry and cool but it just felt damp in the room and smelled faintly like a wet dog. Pool was great, our son really enjoyed it. Breakfast was pretty standard hotel fare, not bad.

Convenient location.

Awesome

There was mold everywhere in each of the rooms we checked into. Mold was also in the and coming out of the bathroom vent. Management refused to refund and also lied to Expedia when they said there was none. I tried three rooms all had the same issues. This was a terrible hotel, the front door didn’t work and also smelled liked smoke everywhere. I’ve never complained about a hotel or business until now but I’d never ever stay there or use best western again. The manager said they would do what they did when Expedia called and inquired and unfortunately they lied about the mold in the room

Older hotel, but it’s been updated and the room was clean. Beds were comfy. No real complaints there. When we first walked in, the room felt super humid, which was strange because the A/C was already running. Not sure what was up with that, but it was definitely noticeable. The bathroom didn’t have a fan or vent, which isn’t great, and the shower had one of those low-flow heads that just kind of trickles on you. Breakfast was solid though. Pretty typical hotel stuff, eggs, sausage, biscuits and gravy, potatoes, waffles, but all of it was actually pretty good. The staff was friendly and helpful, which always makes a difference. Overall, not a bad stay, just felt like we paid a little more than we should’ve for what it was. Clean, decent, but nothing special.

Great service. Great breakfast. Room was so comfy

The beds were too high off the ground. Needed a step stool to get in the bed.

Nothing unique.Basic off interstate hotel Rooms clean& spacious. Breakfast lack anything for GF diet.

Nothing unquie. Rooms are clean spacious Breakfast wouldn’t recommend nothing for GF diet.

The property looks to have been recently updated. The room had a smell of mildew/mold, and it triggered my asthma. Breakfast was nice. Beds were comfortable. Staff were nice. Overall, a nice stay and nice location

Very clean! Staff was wonderful would stay again Lots of places to eat nearby

This property was under pet friendly search. However, they only had one pet friendly room, and unless you had a service dog, you will be charged a nonrefundable pet deposit.

Convenience, cleanliness, comfort, pleasing decor..

Older but clean and comfortable bed!

No Resturant Bor

This is the second time we have stayed here and it is very nice. Pillows and mattresses are ok, but not the greatest, otherwise I would have given it five stars. Very helpful staff. Conveniently located between Bridgewater and JMU.

Our room was perfect and the beds were very comfortable. Bathroom was immaculate