Overall Ratings & Reviews The Royal Senses Resort & Spa Crete, Curio Collection Hilton

Absolutely stunning property. Amazing upgrade for us to their beautiful villa with incredible views of the sea. Delicious dining options and breakfast. Excellent cleanliness of resort and rooms daily and amazing service from start to finish. Thank you for making our stay memorable.

Wonderful property. Rooms were spacious and very clean. Staff was really nice.

I absolutely loved this property. Dinner at Cretamos was exquisite! The food and service was beyond perfection. The food in the main dining area was amazing as well. The service was excellent. If I’m am ever back in Crete, this is where I would stay again.

Amazing resort with very friendly and helpful staff. Pools were great and well maintained and the water slides kept my 11 year old, and me, entertained as did the Tennis courts. Very relaxing and fantastic sunset views. Limited things to do in the immediate vicinty and the buffet food could have been better. Otherwise really enjoyed the stay and made full use of the spa.

What a fantastic vacation spot! Pick this if you are interested in a relaxing time with friends and family! Away from everything, but good bit of activities on property and excellent food! Overall the rooms are just perfect!!

We loved this hotel! We chose this hotel because of location, a little secluded but 20 minutes from Rethymno. It was nice to have the seclusion and quiet feel since we were on our honeymoon. Staff was wonderful, accommodations were wonderful. They sent us a bottle of champagne when they found out we were on our honeymoon. Only complaint was that our shower kept getting flooded and there was a drainage smell, but staff fixed it right away. Also, our pool light in our room was not getting fixed. The night staff didn't know too much about technical support, so we would have to wait until morning for things to get fixed. Absolutely loved our room setup, and how the bed was faced towards the window.

Amazing resort. This is one nicest and best run hotels in all of Greece. They do an excellent job of ensuring you are relaxing during your holiday. The adults only section of this hotel is amazing!

It was ok. Definitely not a 5 star!

Excellent food, poor service

Beautiful hotel with very friendly staff. It does advertise as a beachfront resort, which is misleading. The resort itself is on a hillside and there is a shuttle to the beach which is a 3 minute drive and walkable uphill.

Absolutely beautiful property. The staff and the service really make this hotel. Wonderful trip!

An absolute gem. One might never have to leave the resort due to how comfortable and accommodating it is. OR. It is most convenient to nearly all Crete has to offer if adventuring. The staff are tremendous. Above and beyond always with a smile. The hotel is perfectly appointed with something for everyone.

Top notch service from the moment you walk in. Everybody, and I mean everybody there provides the best service/friendliness/helpfulness. Whoever does the hiring there does a great job finding such incredible employees. The resort itself is amazing. Clean, beautiful, beautiful views, great pools, good food. I can’t say enough about this place. I guess the one negative (or positive for some people) is that it’s quite a drive to get anywhere. But I guess that’s just Crete being a big island with everything spread out.

Superb experience. Nice relaxing hotel. Super friendly and helpful staff. All perfect

Amaizing from top to bottom, great service and restaurants, great pool, alot of space in the pool, has a shuttle to the beach 2 mins drive,Great breakfast!!! We had a late flight and they have showers and fitting rooms and you can stay aslong as you want,wow,wow,wow!

This must be my best stay at a hotel ever (i’m 37 years old and travel alot). BEAUTIFUL hotel & our room was gorgeous! Nice, polite and service minded staff that always helped me and my gf if needed. Great location with a private beach, great pool area with a nice bar. Spa, gym and 3 restaurants! Our week here was worth every penny and we will love to visit again soon 😊 also thank you for your lovely farewell gift bag with Greek olive oil and candy. 12/10!

This is our second visit to The Royal Senses. Having returned after our trip last year, we loved the place just the same this time around. The service is 5* star, the staff are wonderful and the food is fantastic! This place holds a dear place in our hearts.

Nice rooms and friendly staff but the cable car to rooms, boring pools and lack of beach access really let it down.

This place was amazing. Thank you Yasmine for making out stay feel so special. They welcomed us with a birthday cake one on the days we were there. This is one of the best places we have stayed in Greece, including other islands and the city. We loved it. Everything was beautiful and perfect. Thank you!

This was our last stop on our Greece vacation and we were looking forward to relaxing, but that was not what happened at this hotel. This hotel has a lot of work to do to make it a 5 star. We had three different rooms during our stay (and we aren’t picky people at all) our first two rooms had a very bad sewage smell so we asked to be moved. They ended up upgrading us (which we appreciated) to a room that smelt fine. It was at the top of the resort. Rude staff - The staff at the front desk as well as some staff at the main restaurant staff were rude. They made you feel bad for asking for anything. There were two members of the staff looking at TikTok’s as we entered the restaurant one night and didn’t acknowledge us to seat us. There was also some weird tension from the servers in the main restaurant one night, didn’t make for a good environment. Repairs - The hotel is new and looked great in pictures but it felt like it had been open for 10 years. There are things that need significant repairing already - some of the pools leak, our door lock was broken in one of our rooms, tiles are chipped and cracked, the lift broke down one night. Cleanliness - there were ants on food trays that were left outside of rooms for 12 hours. There were also cockroaches around the hotel area. Overall feels like they can do better on the cleanliness.