Friendly staff. First room was spacious but too loud from the bar across the street. We did not sleep the first night. They offered us several other rooms even with balcony at the same price to choose from. ONLY the INTERIOR (room not facing the street) would work for us, and it did! Recommend not to preorder the breakfast. Food is mediocre. Preordered breakfast is very limited. A breakfast buffet would have been nice. They have a nice coffee shop for premium coffee lovers. Location is very convenient, walkable to many iconic sites for first time visitors.

I don’t like the breakfast, they say the breakfast instead in the pay of the room and we have to pay for two years old because they don’t include. the room phone doesn’t work, the dryer doesn’t work neither. I like they clean and organize very well.

It was well located in historic center. The property just needs updating. Ive stayed at other properties in same area that are old buildings but remodeled and are great. I gave this a try but not returning.

Ask for a room on the 6th floor with a balcony you won’t regret it. Room 603 is where we stayed and we had a blast on the balcony. Everyone was friendly and it was very safe.

Staff was very nice and helpful. Restaurant needs food taste & options, exterior presentation needs attention.

In late January the room was freezing with no heating. Breakfast is included in the price, however the restaurant is open to the street via a connected coffee place, so the cold wind was howling through the restaurant. The first room we got allocated wasn’t cleaned properly. We found long female hair on the floor. The next room had a craft person working in the bath room. The 3rd room was facing Ave 5 de Mayo. Loud club music and traffic noise was painful through the single pane windows. Will not return.

The room was very hot, it had a portable ac unit that didn’t work and was super loud, couldn’t even hear the tv. Definitely not what was advertised. Complementary Breakfast was lame. My room key deactivated every time we left the room.

The air conditioning unit did not seem to work. However, the staff was friendly, and I appreciated the complementary purified water.

The hotel is tired, walls and curtains had stains. No heating in the room and in early February it was colder than comfortable. The room was facing Calle 5 de Mayo, with loud music till 2am on the week end, and vehicle noise through the single pane window. The restaurant on the ground floor had the cafeteria window open to the street with the cold wind howling trough. One good thing was the vicinity of Zocalo.

The room was fine, courteous staff and perfect location.

Staff was great and location

Perfect area to be near city center

The hotel was in great location and the staff was super friendly. Would definitely stay here again.

Room was spacious and clean. Dated but perfectly comfortable.

Hotel does not offer a shuttle service.

Estadía corta pero excelente. Servicio amable, instalaciones cómodas y bien cuidadas. Volvería sin dudarlo por su ubicación céntrica.

Spotless, spacious room and helpful staff made this a great place for my 4-day stay as a solo first-timer in CDMX. Plus the location can't be beat. Close to everything important for tourists. I would stay again and will recommend it to couples, families and singles.

The hotel was in a great location and the staff were very helpful. I would stay at the hotel again in the future.

The hotel staff was friendly. The room was clean and tidy, but had limited amenities. The area surrounding the hotel was noisy and dirty with a lot of people, so we didn’t feel the safest going out after dark. However, if you’re looking for a stay in the historic city center, you’re within walking distance of many top attractions, which might be perfect for your travels. Overall, we would recommend this hotel.

Everything was good exept the musky smell in the room mostly at night. don't know if it was the previous clients or the ghost of the original owner Mr. Gillow. The pillows need to be replaces. But very good location!! Would stay again!!