Dear Hendra G, -- Greetings from Citadines Raffles Place Singapore. -- Thank you for taking the time to share your feedback with us and for your suggestion regarding daily room cleaning. We appreciate you sharing your thoughts, as they are valuable in helping us review how we communicate and deliver our services. -- Please allow us to explain that Citadines Raffles Place Singapore is a serviced residence and not a hotel. Hence, our services, products, and facilities differ from those available at hotels. As we understand that our three-times-a-week cleaning schedule may not be ideal for some guests’ stay requirements or preferences, information regarding our housekeeping schedule is stated on our property landing page on the Traveloka website under the section General Check-in Instructions. This information is provided to assist guests in making an informed decision when planning their stay with us, and we seek your kind understanding in this matter. -- We sincerely apologise for any discomfort and disappointment you experienced with the size of the Studio apartment you booked for your stay. While our Studio apartments are designed to cater to shorter stays and business travellers, we recognise that space requirements may vary, especially for families. -- Please allow us to share that as we wish to cater to the different stay requirements of our guests, we have a total of eight apartment types, which include our dual-key three-bedroom apartments with varying sizes in our room inventory. You may wish to consider these options when you next stay with us, as many of our guests have mentioned that they truly had comfortable stays in these apartments. -- Thank you once again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you back and to provide you with a stay experience that better suits your needs. -- Kind regards, -- The management of Citadines Raffles Place Singapore

Dear w***d,-- Thank you for choosing to stay at Citadines Raffles Place Singapore and for sharing your feedback with us.-- We are delighted to know that you enjoyed our great location and the facilities we offer. Your kind words are truly appreciated and serve as motivation for our team to continue delivering a high standard of service and hospitality.-- It was our pleasure to have you as our guest, and we hope to welcome you back again in the near future for another enjoyable stay.-- Warm regards,-- The management of Citadines Raffles Place Singapore

Dear F***h, -- Greetings from your friendly team at Citadines Raffles Place Singapore! Thank you for your valued support for our strategically located serviced residence. – We are delighted you had an enjoyable and comfortable stay with us, and you like our residence’s location due to its proximity to many eateries, tourist attractions and various public transport options. – Thank you for giving us the great pleasure and privilege of hosting you at our serviced residence, and we hope our serviced residence remains as your choice accommodation whenever you are back in Singapore. -- We are at your service, and we wish you well. – Kind regards, -- The management of Citadines Raffles Place Singapore

Dear S***a, -- Greetings from Citadines Raffles Place Singapore! Thank you for taking time to review your experience staying at our strategically located serviced residence. – We are delighted you had a great stay with us, and you found our residence’s proximity to many eateries, tourist attractions and various public transport options convenient. -- It brings us much joy to learn you and your wife will return to stay with us again. We are truly grateful for your valued support, and we shall do all possible to deserve your valued trust. – Thank you for giving us the great pleasure to have been of service to you and all of us earnestly look forward to welcoming you back soon. -- We are at your service, and we wish you well. --- Kind regards, -- The management of Citadines Raffles Place Singapore

Dear Tricia, Greetings from your friendly team at Citadines Raffles Place Singapore and congratulations on your wedding! Thank you for choosing our serviced residence. We are delighted your husband and you had a great stay with us and you especially like the scintillating view of our cityscape from the various sky-gardens within our premises. --- It brings us much joy to learn you shall be returning to stay with us again and we are truly appreciative of your valued trust in us, and we shall do all possible to be deserving of your loyalty. All of us truly enjoyed being of service to your husband and you, and we earnestly look forward to welcoming you back. We are at your service, and we wish your husband and you a lifetime of love and happiness as you embark on your journey as a wedded couple..--- Kind regards, The management of Citadines Raffles Place Singapore

Dear Laressa, Greetings from Citadines Raffles Place and thank you for choosing our centrally located serviced residence for your recent visit to Singapore! We are delighted your lovely family and you had a great stay with us, and you are impressed with the cleanliness, décor and ambience of our apartments and our facilities. With your stay experiences with us, we sincerely hope you will now make Citadines Raffles Place your choice lodging whenever your travels bring you back to our city-state, and you will also recommend our serviced residence to your family and friends. Thank you for giving us the great privilege and pleasure to be of service to your family and you. We earnestly look forward to welcoming you and being of service to you again soon. Thank you. Kind regards, The management of Citadines Raffles Place Singapore

Dear Ines, Greetings from Citadines Raffles Place and thank you for choosing our centrally located serviced residence for your recent visit to Singapore! We are delighted you had a great stay with us and that you like the cleanliness, ambience and décor of our apartments and facilities. Thank you for giving us the great privilege and pleasure to be of service to you and we earnestly look forward to welcoming you back soon. We are at your service, and all of us wish you well. Thank you. Kind regards, The management of Citadines Raffles Place Singapore