Dear Mr. Edwin, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you like our hotel, facilities and cleanliness. We do sorry to hear that you did not enjoy our Deluxe Room size and the hotel did offer other room categories such Studio Room, One Bedroom and Two Bedrooms for option to select at your future booking. Receiving positive compliments such as yours serve as an encouragement to the team. We are glad to have met your expectation for this stay. We look forward to welcoming you back at our Citadines Flatiron Phnom Penh on your next visit to Phnom Penh, Cambodia. Yours sincerely, Virak Yang Guest Service Manager

Dear Valued Guest, Greetings from Citadines Flatiron Phnom Penh. Thank you very much for choosing to stay with us during your trip to Phnom Penh, Cambodia. We are delighted to hear that you like our hotel, facilities and cleanliness. Related to the lift our building designed to separate in the purpose of security reason. Receiving positive compliments such as yours serve as an encouragement to the team. We are glad to have met your expectation for this stay. We look forward to welcoming you back at our Citadines Flatiron Phnom Penh on your next visit to Phnom Penh, Cambodia. Yours sincerely, Virak Yang Guest Service Manager

Dear Taufik Adiguna Thank you for your fantastic review of Citadines Flatiron Phnom Penh. We are delighted to hear that your have enjoyed your stay with us and in particular, you enjoyed the room and service by our staff. Receiving feedback such as yours serves as an encouragement to the team and we are overjoyed to have met your expectations for this stay. We look forward to welcoming you back at Citadines Flatiron Phnom Penh on your next visit and we thank you for your valued support. Yours sincerely Joan Tan Operations Manager Citadines Flatiron Phnom Penh