Grand Thamrin Hotel

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Overall Ratings & Reviews Grand Thamrin Hotel

Traveloka (1,001)
Other sources (35)
8.6
Very Good
From 1,001 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

7.9

Location

9.0

Service and Facilites

8.3

People often mention about Grand Thamrin Hotel
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Distance to City Center (77)
Accessibility (73)
Staff Friendliness (73)
Bedroom (65)
Ambiance (63)
Bathroom (58)
Surroundings (55)
Hotel Area (51)
Room Space (50)
Check-in/out Time (45)
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Traveller Reviews Grand Thamrin Hotel

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40
Customer reviews
T***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, with a comfortable bed, and the AC and bathroom exhaust system worked well. The staff was friendly and the location was strategically located in the city center. The downside was that there wasn't a housekeeper to clean the room daily; one had to be requested.
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1 people find it helpful
dardimansyah d.
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Leisure
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7.5
/10
Reviewed 3 week(s) ago
Not comfortable, the room is nice.
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T***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Only the check-out process took a little longer, otherwise it was okay.
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1 people find it helpful
E***a
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Staycation
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8.5
/10
Reviewed 3 week(s) ago
The staff is very helpful and friendly, but it takes longer to queue for check-in during busy times.
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1 people find it helpful
Agung P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The process was fast and the staff was friendly. I'll stay here again next time.
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N***r
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
My hidden gem, if I'm in Jakarta for a short time and want to go to GI or Thamcit, I always stay here.
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David Y.
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Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Nice hotel, but my booking was not suitable with the room.
1 people find it helpful
D***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel is close to Grand Indonesia, so it's only a three-minute walk to the mall. There are also plenty of food options around the mall, and it's close to Bundaran HI.
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mhusainprayoga
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
Cool, near Grand Indonesia mall, downside is no breakfast.
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4 people find it helpful
Hamka J.
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Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 12 week(s) ago
Clean rooms and close access to GI.
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Charles G. D.
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8.4
/10
Reviewed 12 week(s) ago
The room is small and the AC is not so cool. The pillow is hard.
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Ronny T. O. R.
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9.1
/10
Reviewed 12 week(s) ago
Everything is close, especially from the GI mall.
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Yulian D.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Service was good. I like this hotel around the shopping area.
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Syela o. d.
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Business
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8.5
/10
Reviewed 14 week(s) ago
The location is very strategic, just walking distance to Agora Mall, GI, and PI.
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rakhman n. h.
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9.4
/10
Reviewed 14 week(s) ago
The place is comfortable and easy to get everywhere.
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1 people find it helpful
W***y
icon-Medical
Medical
icon-origin-TRAVELOKA
6.7
/10
Reviewed 16 week(s) ago
Too many rules, so there's fear. We stayed for two days, but we didn't ask for the room to be cleaned. But when we asked for a replacement for a wet towel, the excuse was that housekeeping was closed. Irons are not allowed in the room; ironing can be done yourself behind the reception. Demand compensation if the iron damages the linen; don't generalize. Requests for drinking water should not exceed two bottles per day; if so, there should be a dispenser on each floor. Only one room key, no more. No request for more pillows. The mattress makes a noise when you turn over. Far from a 3-star hotel.
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 17 week(s) ago
The hotel staff is friendly... It's just that the check-in and check-out service is a bit slow, and there was also a small animal that entered the room.
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Nurdahlia L.
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8.2
/10
Reviewed 17 week(s) ago
The room was really clean and comfortable to me. There was no breakfast or any restaurant, so I cannot say anything about the food. However, I didn’t really like when I asked the front desk to help me keep a document which my friend would pick up, the front desk agent said he could not keep it. So, Pak Udin, as the security, helped me. He kept it for my friend. Pak Udin was very kind and was very friendly.
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1 people find it helpful
O***n
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Highly recommended, the rooms are clean, the location is strategic, basically if I go to Jakarta again, I will definitely stay there.
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3 people find it helpful
Y***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 20 week(s) ago
The security is good ☺️ the hotel is close to the mall
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2 people find it helpful
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