anisa k. d.

6.1

/10

Reviewed 2 week(s) ago

It's very poorly soundproofed, especially with people passing by in front of the room. If you're looking for peace and quiet, this isn't the place to stay, and the hotel isn't worth the price.

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Accommodation's Reply

01 Aug 2026

Dear Ms. Anisa Dee, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We will take your feedback into consideration for improvement. We wish you and your family good health and success. We look forward to seeing you again on your next visit. Sincerely, The Management Team

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Didik S.

Leisure

8.5

/10

Reviewed 2 week(s) ago

The rooms are clean, spacious, and child-friendly.

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Accommodation's Reply

01 Aug 2026

Hello Mr. Didick S., Thank you for sharing your experience with us. We wish you and your family good health and success. We hope to see you again on your next visit. Sincerely, The Management Team

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M***a

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly. The atmosphere is comfortable.

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Accommodation's Reply

01 Aug 2026

Dear M*a, Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again next time. Sincerely, The Management Team

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A***o

Business

8.9

/10

Reviewed 3 week(s) ago

The AC leaked, disrupting our rest time. We had to wait for it to be serviced before we decided to move rooms. The service was like a 2-star hotel.

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Accommodation's Reply

01 Aug 2026

Dear Mr. Didick S., Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We have followed up on your feedback and are working on improvements. We wish you and your family good health and success. We look forward to seeing you on your next visit. Sincerely, The Management

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D***e

Staycation

8.5

/10

Reviewed 4 week(s) ago

Very comfortable for the service

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Accommodation's Reply

01 Aug 2026

Dear Mr./Ms. D*e, Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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Nikka A. G.

Staycation

8.5

/10

Reviewed 5 week(s) ago

Though short, it was a pleasant stay. Thank you.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Nikka A.G., Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again. Sincerely, The Management Team

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Nikka A. G.

Staycation

8.5

/10

Reviewed 5 week(s) ago

Though short, it was a pleasant stay. Thank you!

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Accommodation's Reply

06 Jul 2026

Dear Nika A.G., Thank you for sharing your experience with us. We wish you and your family good health and success. We hope to see you again on your next visit. Sincerely, The Management Team

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Keisha A.

Business

10.0

/10

Reviewed 5 week(s) ago

Clean, very comfortable place.

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Accommodation's Reply

06 Jul 2026

Dear Ms. Kiasa A., Thank you for sharing your experience with us. We wish you and your family continued health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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B***a

5.7

/10

Reviewed 6 week(s) ago

The front office staff was unfriendly. The glasses at the restaurant were unclean.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. B*a, Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We will address your feedback as soon as possible. We wish you and your family good health and success. We look forward to seeing you again on your next visit. Sincerely, The Management Team

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I***l

8.5

/10

Reviewed 6 week(s) ago

Quite comfortable, close to the pool for snacks, pretty good, really nice to stay here

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. I*l, Thank you for sharing your experience with us. We wish you and your family good health and success always. We look forward to seeing you again next time. Sincerely, The Management Team

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I***l

8.5

/10

Reviewed 6 week(s) ago

Quite comfortable, close to the pool for snacks, pretty good, really nice to stay here

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Accommodation's Reply

06 Jul 2026

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Asep J.

Staycation

10.0

/10

Reviewed 6 week(s) ago

Affordable prices. Excellent service, spacious, and clean rooms. Breakfast is undeniably varied. Compared to similar or similar hotels, the BW Hotel offers more and tastier food. The menu and variety remain consistent and consistent. I'll definitely stay here again next time.

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Accommodation's Reply

06 Jul 2026

Dear Mr. Asep J., Thank you for sharing your experience with us. We wish you and your family good health and continued success. We look forward to seeing you again next time. Sincerely, The Management Team

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Sadokto S.

8.4

/10

Reviewed 7 week(s) ago

The food was the same, I stayed 3 nights.

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Accommodation's Reply

06 Jul 2026

Dear Dear Guest, thank you for staying at our hotel. We sincerely apologize for any inconvenience you experienced during your stay and will immediately incorporate your feedback to improve our services. We wish you and your family good health and happiness. We look forward to seeing you again on your next visit. Thank you. Sincerely, Management

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Fanji M.

7.0

/10

Reviewed 8 week(s) ago

I specifically requested a room on the second floor, closer to the first floor and closer to the event venue, but the receptionist told me the second floor was reserved for deluxe rooms. It seems like every floor has all the room types.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. Fanji M, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We will promptly address your feedback and make improvements. We wish you and your family good health and success, and we look forward to seeing you again on your next stay. Sincerely, Management. For further information: Our second floor only houses Deluxe rooms; Superior rooms are located on the fourth floor. We wish you and your family good health and success, and we look forward to seeing you again on your next stay. Sincerely, Management.

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D***a

10.0

/10

Reviewed 8 week(s) ago

The food is delicious, there are lots of choices, the wifi is fast.

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Accommodation's Reply

06 Jul 2026

Dear Mr./Ms. D*a, Thank you for sharing your experience with us. We wish you and your family good health and success always. We look forward to seeing you again next time. Sincerely, The Management Team

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Wahyudi A. W.

Business

8.8

/10

Reviewed 11 week(s) ago

Check-in and check-out times were very fast, the staff at the restaurant were friendly.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Wahyudi A.W., Thank you for sharing your experience with us. We wish you and your family good health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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M***a

8.5

/10

Reviewed 11 week(s) ago

Not bad, good, okay, close to places to eat and so on. Clean, good service.

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Accommodation's Reply

05 Jun 2026

Dear M*a, Thank you for sharing your experience with us. We wish you and your family good health and success, and we look forward to seeing you again next time. Sincerely, The Management Team

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Syahdiannoor

9.7

/10

Reviewed 11 week(s) ago

The food is delicious, but the room is small and the design isn't great. The restroom has curtains, but try using glass. Otherwise, it's fine.

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Accommodation's Reply

05 Jun 2026

Dear Mr. Wahyudi A.W., Thank you for sharing your experience with us. We apologize for any inconvenience you may have experienced during your stay. We wish you and your family good health and success. We look forward to seeing you again on your next visit. Sincerely, The Management Team

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H***i

10.0

/10

Reviewed 15 week(s) ago

Great, the hotel is excellent. Very comfortable to stay in. In short, you won't regret staying there.

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Accommodation's Reply

28 Apr 2026

Dear Mr./Ms. H*i, Thank you for sharing your experience with us. We wish you and your family good health and success. We look forward to seeing you again next time. Sincerely, The Management Team

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Alexander B. A. N.

Staycation

8.9

/10

Reviewed 15 week(s) ago

The hotel is strategically located in the heart of Palangka Raya city center, close to Duta Mall, Lippo Mall, Palma Mall, and Bundaran Besar. Dining is also easy, as there are numerous cafes and food stalls on both sides and in front of us. Management would like to improve the cleanliness of the rooms (beds and bathrooms). Our favorite part was breakfast at the restaurant. The menu is extensive, with everything from traditional to international, and the taste is also good. There's also a swimming pool for children. Overall, the Best Western Hotel is quite good.

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Accommodation's Reply

28 Apr 2026

Dear Mr. Alexander B.A.N., Thank you for sharing your experience with us. We will take your feedback into consideration for immediate improvement. We wish you and your family good health and success, and we look forward to seeing you again on your next visit. Sincerely, The Management Team

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Best Western Batang Garing

Overall Ratings & Reviews Best Western Batang Garing

8.7

8.7

8.8

9.0

8.8

Traveller Reviews Best Western Batang Garing