Skysuites Residence Surabaya

Explore Skysuites Residence Surabaya
9.3
Exceptional
From 104 reviews
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Cleanliness

9.4

Room Comfort

9.5

Meal

9.1

Location

9.4

Service and Facilites

9.4

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Room Space (9)
Accessibility (8)
Staff Friendliness (7)
Bedroom (7)
Hotel Area (7)
Taste (7)
Distance to City Center (6)
Family Friendly (6)
Bathroom (6)
Surroundings (5)
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Traveller Reviews Skysuites Residence Surabaya

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Customer reviews
Erike
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9.4
/10
Reviewed 2 week(s) ago
Super clean room. There's a House of Wok restaurant and coffee shop downstairs.
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Accommodation's Reply
23 Apr 2026
Dear valued guest, Thank you for taking the time to write a review on our website. We are delighted that you were impressed with the cleanliness of our rooms and accommodation. We hope to welcome you back for another memorable experience. (Sincerely, Sky Suites Residence Surabaya)
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B***s
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Leisure
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8.5
/10
Reviewed 4 week(s) ago
Nice and clean.. Spacious Room
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Dear Valued Guest, Greetings from Sky Suites Residency Surabaya. Thank you for taking the time to provide feedback on our page. We are delighted to hear that you had a positive experience regarding the comfort and cleanliness of our accommodations. We are committed to maintaining and improving the quality of our services in all aspects to ensure that all guests feel comfortable and safe during their stay at Sky Suites Residency Surabaya. We welcome you back to Sky Suites Residency Surabaya for another memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya
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T***a
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Transit
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9.4
/10
Reviewed 6 week(s) ago
All well, perfect, and comfy and worth the price!!
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Accommodation's Reply
08 Apr 2026
Dear Our Beloved Guest, Warm Regards from Skysuites Residence Surabaya Thank you very much for sharing your experience with us. We're delighted to know you enjoyed stay at Skysuites Residence Surabaya, the comfort our rooms. We appreciate your feedback-these insights help us refine the guest journey while keeping the well atmosphere and comfy. Your comments are valuable as we continue to balance convenience with the experience our guest seek. We're glad your overall stay was good, and we look forward to welcoming you back for another relaxing visit in Surabaya Warm Gerads, Management Skysuites Residence Surabaya
Elgha
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Friendly staff, clean rooms, recommended
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1 people find it helpful
Accommodation's Reply
26 Mar 2026
Dear Valued Guest, Sky Suites Residency Surabaya is pleased to inform you that we would like to express our gratitude for choosing Sky Suites Residency Surabaya as your accommodation. We are delighted to hear that you had a memorable experience and are pleased that you appreciated our excellent service. Our team was very happy to make your stay meaningful. Your compliments are very meaningful to our entire team, and we are grateful for the impressive service we provided. We hope to welcome you back to Surabaya and invite you to stay at Sky Suites Residency Surabaya again for an even more memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya
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T***h
icon-Leisure
Leisure
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9.4
/10
Reviewed 7 week(s) ago
The manager and staff are very nice, cleanliness is maintained... Good job guys!
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Accommodation's Reply
23 Mar 2026
Dear Valued Guests, Thank you for choosing Skysuites Residence Surabaya as your family's accommodation. We are delighted that you enjoyed your clean rooms, well-functioning amenities, and excellent service. Our team was happy to make your stay memorable. Your positive feedback is very important to our team, and we appreciate your warm welcome and kind comments. We hope to welcome you back to Surabaya again for an even more memorable stay at Skysuites Residence Surabaya.
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riesky r.
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7.3
/10
Reviewed 9 week(s) ago
The location is good and comfortable.
2 people find it helpful
Accommodation's Reply
03 Mar 2026
Dear Mr. Riesky R. Warm Regards From Skysuites Residence Surabaya, Thank you for sharing your lovely review. We are also pleased to know that you and your family enjoyed stay with us and that our comfortable ambience. We are grateful to know these aspects made your stay enjoyable, and your comments encourage us to keep enhancing the experience we provide. Best Regards, management Skysuites Residence Surabaya
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
It could be a good accommodation option for families with children. It still needs a lot of improvement to make it more comfortable. The breakfast menu could use some more options.
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1 people find it helpful
Accommodation's Reply
20 Feb 2026
Dear Valued Guest, Warm greetings from Sky Suites Residency Surabaya. Thank you for choosing Sky Suites Residency Surabaya as your accommodation. We are delighted to receive your feedback and recommendations regarding our property. Your suggestions are invaluable to us in improving the quality of our services to better meet the needs of all our guests. We hope to welcome you back again for an even more memorable experience. Sincerely, The Management Team, Sky Suites Residency Surabaya
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T***h
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Staycation
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10.0
/10
Reviewed 12 week(s) ago
1 night with breakfast from Parigie...
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1 people find it helpful
Accommodation's Reply
11 Feb 2026
(Dear Valued Guest) Warm greetings from Sky Suites Residency Surabaya. Thank you for choosing us as your family's accommodation in Surabaya. We are delighted to read your review on our website. Your positive experience at Sky Suites Residency Surabaya further motivates us to continuously improve and provide the best service. We hope to welcome you back to Sky Suites Residency Surabaya in the future. We wish you good health and happiness always. Sincerely, The Management Team, Sky Suites Residency Surabaya
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Putut F.
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Business
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9.1
/10
Reviewed 14 week(s) ago
With such an affordable price, I didn't expect the room to be that big, access to the hotel is also easy, it's really great.
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Accommodation's Reply
03 Feb 2026
Dear Mr./Mrs. Putut F., Sincerely yours, from Sky Suites Residency Surabaya. Thank you for choosing us as your family's accommodation during your stay in Surabaya. We were delighted to read your review on the website. Your positive experience during your stay at Sky Suites Residency Surabaya further motivates us to maintain and improve the quality of our service. We look forward to welcoming you back to Sky Suites Residency Surabaya on your next visit. We wish you good health and happiness always. Sincerely, The Management, Sky Suites Residency Surabaya
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chandra s.
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10.0
/10
Reviewed 17 week(s) ago
Highly recommended, and very comfortable.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Ms. Chantra S., Sincerely yours, from Sky Suites Residence Surabaya. Thank you for choosing Sky Suites Residence Surabaya as your family's accommodation. We are delighted to read your review and appreciate your recommendation on this page. We hope to maintain and improve the quality of our service and facilities for all guests staying at Sky Suites Residence Surabaya. We look forward to welcoming you back in the future. Sincerely, The Management Team, Sky Suites Residence Surabaya
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ismail i.
icon-Leisure
Leisure
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5.9
/10
Reviewed 19 week(s) ago
The room wasn't cleaned every day. If I had known I wouldn't have stayed for 4 nights, it would have been a real waste. I'd requested it in the morning, but it still wasn't cleaned. I don't recommend it for long stays. The management said they were overwhelmed, not really prepared for busy times. Breakfast was also mediocre, and there's no swimming pool either. I'd rather stay at the Novotel next door.
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Mr. Ismail S., With our deepest respect from Sky Suites Residence Surabaya, Thank you in advance for choosing our accommodation for you and your family. We apologize for any inconvenience and unforeseen events you experienced during your stay at Sky Suites Residence Surabaya. Regarding your feedback, we have forwarded it to the relevant department to learn from and improve our services to better meet your expectations for your next stay at Sky Suites Residence Surabaya. Your feedback and comments are invaluable to us in our improvements. We welcome you back for an even better experience. Sincerely, The Management Team, Sky Suites Residence Surabaya
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ismail i.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 19 week(s) ago
The room wasn't cleaned daily. If I'd known I wouldn't have booked for 4 nights, it would have been a huge loss. I'd requested it in the morning, but it still wasn't cleaned. I don't recommend it for long stays. The management is overwhelmed and unprepared for busy times. Breakfast is also mediocre. I'd be better off staying at the Novotel next door.
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2 people find it helpful
Accommodation's Reply
14 Jan 2026
Dear Mr. Ismail S., With our deepest respect from Sky Suites Residence Surabaya, we thank you for choosing us as your family's accommodation. We apologize for any inconvenience and unexpected issues you experienced during your stay at Sky Suites Residence Surabaya. Regarding your feedback, we have forwarded it to the relevant department for review and improvement, to better meet your expectations for your next stay at Sky Suites Residence Surabaya. Your suggestions and feedback are invaluable to us in improving our services. We look forward to welcoming you back again for an even better experience. Sincerely, The Management Team, Sky Suites Residence Surabaya
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B***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
The family room is spacious, nice, and clean. Suitable for traveling with family.
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Accommodation's Reply
14 Jan 2026
Dear Valued Guests, Warm greetings from Sky Suites Residency Surabaya. Thank you for choosing us as your accommodation for you and your family. We are delighted to read your review and suggestions on this page. We hope to maintain and further improve the quality of our service. We sincerely hope to welcome you back to Sky Suites Residency Surabaya again. Sincerely, The Management Team, Sky Suites Residency Surabaya
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alexander
icon-Staycation
Staycation
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10.0
/10
Reviewed 19 week(s) ago
Very satisfied and recommend for visitors who want to stay in Surabaya
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Accommodation's Reply
29 Dec 2025
Dear Mr. Alexander S., Sincerely yours, Sky Suites Residency Surabaya. Thank you for choosing Sky Suites Residency Surabaya as your family accommodation and thank you for taking the time to write a review on our page. We are delighted to hear that you were satisfied with your stay at Sky Suites Residency Surabaya. We hope to maintain and improve our services and quality to ensure all guests have a comfortable and safe stay at Sky Suites Residency Surabaya. We welcome you back to Sky Suites Residency Surabaya again. Sincerely, The Management Team, Sky Suites Residency Surabaya
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 21 week(s) ago
I didn't expect a room this good, I swear, I won't regret it.
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Accommodation's Reply
15 Dec 2025
Dear Valued Guest, Warm greetings from Sky Suites Residency Surabaya. Thank you for taking the time to write a personal review on our page. We are delighted to hear about your experience staying at Sky Suites Residency Surabaya. We hope your feedback will motivate us to improve the quality of our services in all aspects. We are committed to providing you with comfort and safety throughout your stay at Sky Suites Residency Surabaya. We look forward to welcoming you back to Sky Suites Residency Surabaya again. Sincerely, The Management Team, Sky Suites Residency Surabaya
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A***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 21 week(s) ago
Good, nice, according to expectations, mantaappp
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Accommodation's Reply
11 Dec 2025
Dear Valued Guest, Sky Suites Residency Surabaya respectfully informs you that we would like to express our sincere gratitude for taking the time to review your stay at Sky Suites Residency Surabaya. We are delighted to hear that you had a positive experience. We hope to maintain and further improve the quality of our services and facilities at Sky Suites Residency Surabaya. We look forward to welcoming you back to Sky Suites Residency Surabaya again. Sincerely, The Management Team, Sky Suites Residency Surabaya
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F***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 24 week(s) ago
The Best Hotel in Rungkut ...
1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Our Beloved Guest Warm Regards From Skysuites Residence Surabaya Thank you for sharing such a wonderful review! It's truly heartwarming to hear that your stay with us was filled with comfort, and memorable moments. It's wonderful to know that you found the rooms spacious and clean. We'd be delighted to welcome you and your family back for another restful and enjoyable stay. Warm Regards, Management Skysuites Residence Surabaya
robert c.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Large and clean room.. Great service. Location is close to everywhere.
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1 people find it helpful
Accommodation's Reply
10 Nov 2025
Mr. Robert C. Best regards, Skysuites Residence Surabaya Thank you for taking the time to write a review on our website. We are very pleased to hear that you enjoyed your stay at Skysuites Residence Surabaya. Your review is very helpful in informing our future guests about the room details, the surrounding area and the cleanliness of the room which we are constantly maintaining and improving by our housekeeping team and all staff. Thank you for choosing Skysuites Residence Surabaya as your accommodation. We welcome you back to Skysuites Residence Surabaya. Best regards, Skysuites Residence Surabaya
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Stephanie S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
Stayed here, unexpectedly the room was spacious, comfortable because it seems to be new, and there is also a convenience store downstairs, there is an Indomaret, a cafe, and also a restaurant, I recommend it.
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1 people find it helpful
Accommodation's Reply
07 Nov 2025
Dear Ms. Stephanie S., Best regards from Skysuites Residence Surabaya, Thank you for taking the time to write a review on our page. We are delighted to read your review of the comfortable stay at Skysuites Residence Surabaya and the surrounding area of our property, there are minimarts, cafes, restaurants, banks, ATMs and many other dining options that Skysuites Residence Surabaya guests can enjoy. We hope that your review will help the Skysuites Residence Surabaya team to maintain and improve the overall quality of our services because guest satisfaction is part of our happiness. We sincerely hope that we will have the opportunity to welcome you back to Skysuites Residence Surabaya with happiness and good health for you and your family always. Best regards, Skysuites Residence Surabaya Management
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F***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Friendly staff at check in, fast process, spacious and soundproof rooms
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3 people find it helpful
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Warm greetings from Skysuites Residence Surabaya. Thank you for taking the time to write a review about your stay experience at Skysuites Residence Surabaya. From all of us at Skysuites Residence Surabaya, it is an honor for us to have received a memorable experience from our staff as well as your stay experience. We hope that all the team will be able to maintain and improve our services and facilities even further. We sincerely hope that we will welcome you back to Skysuites Residence Surabaya again. Stay healthy. Management (Skysuites Residence Surabaya)
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Number of reviews per page
20
40