People often mention about Cove Hillcrest, Karawaci
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Ambiance (87)
Bathroom (86)
Bedroom (84)
Staff Friendliness (82)
Surroundings (81)
Accessibility (73)
Room Space (70)
Distance to City Center (68)
Hotel Area (68)
Wifi (61)
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Traveller Reviews Cove Hillcrest, Karawaci
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Customer reviews
F***a
10.0
/10
Reviewed 2 week(s) ago
Good place for short trips, love the ambiance
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Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
Not bad, near Supermal. Affordable price.
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a***a
8.0
/10
Reviewed 3 week(s) ago
Please, give the bathroom a blind window because it looks strangely transparent from the outside.
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DN
Dwi N. A. S.
Transit
5.0
/10
Reviewed 3 week(s) ago
The mattress was unsuitable for sleeping because it felt like a spring, and the bed was noisy. The slightest movement made a noise. The chair was broken and still kept in the room, causing it to fall when sitting on it. The room smelled musty, and the bathroom was full of ants.
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1 people find it helpful
NN
Netty N.
8.7
/10
Reviewed 3 week(s) ago
This minimalist hotel (perhaps not suitable for families with elderly parents) is definitely worth it for under 200,000 Rupiah. It's located near the mall, on the main road. The staff are very friendly. The only downside is the mattress. I got one with springs sticking out, making it a bit painful to sleep on. The stairs are also quite steep because it's a two-story building.
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M***a
10.0
/10
Reviewed 3 week(s) ago
Very safe, comfortable, clean, and recommended.
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M***a
10.0
/10
Reviewed 3 week(s) ago
Highly recommended, comfortable, safe.
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P***a
Staycation
8.2
/10
Reviewed 4 week(s) ago
For those who like a place that is not too spacious, this is the right place.
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D***i
Business
5.4
/10
Reviewed 4 week(s) ago
It is not suitable for a stopover, the price seems cheap at first glance but if you calculate it more carefully, the price is quite expensive.
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M***a
10.0
/10
Reviewed 4 week(s) ago
Very comfortable, clean, fragrant, close to everywhere
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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F***h
Staycation
8.5
/10
Reviewed 4 week(s) ago
If it's just for a day or two and just sleeping, I highly recommend it. But for a longer period, I don't think so. It's dirty, the chair is broken, I can't sit on it, and the doormat is wet even though I just got to my room.
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1 people find it helpful
TH
Ticketing H.
Staycation
5.6
/10
Reviewed 5 week(s) ago
The mattress was all springs, making my body ache. The room smelled of smoke.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you. Have a great day!
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D***i
Staycation
8.3
/10
Reviewed 5 week(s) ago
Please check the room regularly because there were a lot of ants yesterday and it smelled musty. The drinks provided in the room also don't seem to have been replaced because one of the bottles was already drunk, and there were blood stains on the blanket. Also, please pay attention to the soundproofing because the room next door is very noisy.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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C***a
Business
8.2
/10
Reviewed 5 week(s) ago
Easy access to everything. The place is comfortable, the facilities are good, the receptionist is friendly and attentive. The information is easy to understand. Next time, I'll be back.
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Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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N***a
Staycation
10.0
/10
Reviewed 5 week(s) ago
Overall good, bathroom, bed, everything is clean.
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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F***i
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly and the view is of the city center 👍
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1 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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G***a
Staycation
8.5
/10
Reviewed 6 week(s) ago
Affordable, comfortable. I'll come again next time.
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2 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove and thank you for your review. We are delighted to hear that you had a positive experience with us. Your feedback is invaluable to us in improving our services and providing a better experience in the future. We hope to welcome you back again soon. Have a great day!
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C***a
Staycation
5.7
/10
Reviewed 7 week(s) ago
The room was full of mold, the mattress was very uncomfortable, the mezzanine stairs were very steep. The bathroom was dirty, the shower had very little water. Parking was paid by the hour. Sorry, but I'm not going to Cove Hillcrest anymore.🙏🏻
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you. Have a great day!
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R***a
10.0
/10
Reviewed 7 week(s) ago
Service excellence, very good, clean
1 people find it helpful
Accommodation's Reply
11 Mar 2026
Thank you for staying at Cove. We’re delighted that you enjoyed your experience with us. Tenant satisfaction is always our top priority, and we’re very pleased that this was achieved. We will continue to do our best for all Cove tenants. Wishing you a wonderful day!
Ellyzabeth C. W.
6.2
/10
Reviewed 8 week(s) ago
Rough towels, steep stairs. Good location near the mall.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
We are deeply sorry about your unpleasant experience at Cove Hillcrest. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you. Have a great day!