9.2
Exceptional
From 156 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.0

Traveller Reviews Bercail Hotel

Number of reviews per page
20
40
Top reviews
Paul
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

A really nice, modern hotel
Tim
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Really good. Staff helpful and polite - we had a lovely dinner and breakfast was excellent.
Daniel
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Beautiful hotel great stay super clean and quite peaceful. Would definately recommend and stay again.
Serge
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

We had a wonderful stay until our last night. Apparently there was a wedding scheduled so the restaurant and bar were closed to us! no mentioned that would take place when we checked in. How can a hotel close it's restaurant and bar to their guess! My daughter and I went next door and bought a pizza when we return MmeTonnel saw us walk in and said you can not eat pizza in your room. so we started to the empty bar and she not in the bar either. This was very early 1700 hours- she pointed out a small table in the empty restaurant. She was very rude! We had traveled to France to visit our family. we stayed in 4 different hotel, no one had been rude until then-
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Jana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

This was a really great property, family oriented and we had a really good stay.
Juliana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Beautiful and comfortable. Loved our stay!
Michael
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Everything worked well, very clean room and large bed (also large sofa bed for our toddlers). We only stayed for one night so it worked perfectly. Maybe not ideal for longer period because the room doesn’t have fridge to store snacks/drinks or much storage capacity to organize clothes/lugagge. I like that the toilet room is separated of the bathroom and both have quiet sliding doors that kept the light and noise from our kids while they slept.
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Damon
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

It was a lovely hotel. Very clean. Great rooms. Breakfast was really good.
Jason
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Nothing to do in close proximity. Staff were not welcoming at all. Not enough shelving in the room for personal items. Bathroom stool was used to hold all towels etc.
Heli Katariina
icon-Business
Business
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

My feedback is a joined feedback for Expedia and the Bercail Hotel. I paid extra 16 euros on the Expedia site that stated allows me to cancel or change the reservation if needed. I reached out to Expedia to use it. They told me that they need to check with the hotel. At the hotel, nobody was available to approve the request. This should not be the case: the Expedia extra service should not be in conflict with the hotel policy.
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Reynaldo
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

We stayed for one night with a family of 6, room are big enough for us. Staff are very nice and helpful. Good parking, their breakfast buffet was good
Gary
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

Perfectly acceptable for a one night stay and very close to Eurostar station
Victoria
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

Lovely receptionist. Spacious room. Safe area and parking. Great value.
Alan
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Fantastic hotel, great facilities
Malcolm
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Clean comfortable rooms with super friendly staff and a bar that does a superb irish coffee
Lorraine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Very clean, practical room, perfect for an overnight stay.
Joas
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 123 week(s) ago

Hotels.com verified review

The Bercail Hotel offers a modern ambiance, but there are areas for improvement. The carpet is uncomfortable, bed sheets are rough, and bathrooms are inconvenient for shorter individuals. Breakfast lacks non-dairy options, and the scrambled eggs and bacon were disappointing. Unfriendly staff further detracted from the experience. The hotel has potential for improvement, and I wouldn't stay again.
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Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 161 week(s) ago

Expedia Group verified review

Impeccably clean, large room, comfortable beds, modern decor -- this hotel was everything we hoped for.
Yuk Ming
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 162 week(s) ago

Hotels.com verified review

A clean, hi-tech, and comfy hotel. We like the room design, lights are bright enough,it has two smart TVs , one in living room, one in bed room. Beds are decent size , bedding are high quality. It is not in city center, good for those who are driving. There are a Pizza restaurant and a fishmonger just 1min walk for the hotel. The only missing item is kittle or a coffee machine. It’s a top 3 Star hotel.
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ein sehr schönes, modernes, stilvoll eingerichtetes Hotel. Unbedingt empfehlenswert auch mit Kindern. Auch sehr engangierte, freundliche Mitarbeiter.
Number of reviews per page
20
40