R
Raynor
Leisure
8.0
/10
Reviewed 17 week(s) ago
The Good:
The room itself was clean and well-maintained in terms of hygiene, which we appreciated for our one-night stay.
The Bad:
Troublesome Parking Experience: Finding the parking lot was an absolute ordeal. The signage outside the hotel was only in Korean, making it very difficult to locate. We drove several rounds before giving up and asking for help. The staff initially provided a paper map with no address to input into our GPS, which led to more confusion and unsuccessful searching.
Eventually, we had to return to the hotel a second time to have a staff member manually pinpoint the location on our GPS. The entire process was unnecessarily complicated and frustrating.
Subpar Service: While the staff eventually helped with the GPS, the initial lack of clear instructions or a searchable address felt dismissive and unhelpful.
Room Maintenance Issues: Despite the cleanliness, the room had functional flaws. The toilet door would not close properly, which resulted in water leaking out and getting everywhere on the floor.
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