Citadines front desk personnel were extremely helpful, always smiling and very friendly! i will definitely come back while in Vienna. Breakfast was delicious!!!

Clean room | Staff | Shops nearby | Family-friendly Excellent breakfast option, all the staff are wonderful, friendly and kindness Catalina and all the Staff members are amazing and very nice people. I felt like a family member. Thank you so much.

Friendly staff. Clean room. Good transport links.

Property was excellent and exactly what we hoped. Had to get bus to and from underground which run really frequently and takes 10 minutes so not too much trouble if confident traveller.

No top up of drinking water at the front counter, coffee beans and milk at the common area for guests for the 2 nites that i stayed there. When i asked the male manager. He asked me to go super market to buy. In the end i cannot have my latte. The attitude was not friendly at all.

Very clean and family friendly place. The staff was hospitable, helpful and provided excellent services. I'm looking forward to staying there again.

Overall, the property is acceptable but does not meet the 4-star standard advertised at the entrance. The staff were friendly and very supportive throughout my stay. Breakfast, although somewhat expensive at €18–19 per person, was well prepared and offered a good variety. However, the price seems excessive for children, who are unlikely to eat enough to justify the cost. My room faced the main road with six driving lanes, which made it difficult to get a good night’s sleep. Unfortunately, the windows did not block the traffic noise effectively. For a short business stopover, this hotel may be suitable, but it is less ideal for medium-length stays such as a holiday.

Nice place for a short trip.

Clean, friendly staff

The parking entrance and exit is a bit tight for a van. Everything else is nice.

Excellent

Was amazing couldnt fault at all

Great area, trams walking distance from hotel. friendly staff!

Extremly well maintained room with power shower and dish washer, it is super clean. Thank you so much.

Clean and neat. Very nice flat and very friend reception - Close to public transportation and the city Highly recommendable

Amazing stay for a family of three. Avoid closest main train station (not safe) and rely more on tram.

Happy with our stay here, nice big balcony.

Almost impossible to talk to them on phone Poor front desk service

Close to main locations

Great experience.