Much better than expected.

Everything was amazing. From staff, to room, pools and food. Breakfast buffet had so many options and also lunch and dinner had many options at different restaurants and there are also many activities you can join. Great place and we highly recommend it!!

This is the best for families! All your needs are met on every level.

excellent for family vacation. Beach and pool are great. No complaints. Gained only 5 lbs.

This place is HUGE and ideal for kids and families. The Buffet is amazing and there are many choices for meals. The staff is incredible at catering to your needs. Excellent kids club and fitness for adults too. Love the yoga on the beach.

El piso que tienen en el alberca es muy resbaloso!

Staff was fabulous. Hotel was beautiful and clean. Highly recommend the Kids Club - kids loved it and they communicate via WhatsApp if anything unplanned happens. Restaurants were beautiful and the food was very good, very fresh and good sized servings.

The staff is absolutely amazing all throughout the hotel. They go above and beyond in helping with anything related to your stay. In the pool area of the water park, Alonso did an awesome job of always been there at the right time for anything needed

Everything was great. Restaurants had excellent food especially at the Secrets side. My son loved the kids club. Staff was very friendly

Everything was wonderful!!! No complaints!

The pool areas were great Francisco help us at the Infiniti pool and was SUPER attentive. The rooms were super spacious especially if you have kids. If I’m being picky the bed was super uncomfortable it was sunken in. Overall, great experience great service. Would recommend 10/10.

en general., todo el servicio fue de primer nivel.. en los restaurantes toda la comida esta muuyyyyy rica.!!! la experiencia en general estuvo muy bien..!!!

Pool and waterslides awesome, kid's club staff were trustworthy, wish the kids club outdoor play area was available during our stay to make it more enticing for children to go.

Great for families! Food was good, clean and friendly staff

Had a great experience overall and really liked the room amenities. Only downside was the A/C had some issues, which was a little surprising, woke up in the middle of the night because of it. Hopefully that’s something that can be fixed in the future and bugs inside the room.

The staff were attentive, friendly, professional, kind, and very accommodating, helpful, and informative. We loved our stay. The food options were terrific. The room was bright and clean and comfortable. We had a great experience. Would definitely recommend.

Staff were outstanding. Property and rooms are great. Pools and water slides were amazing, especially if you have kids. Food is good!

Todo excelente

Great food, super friendly staff, amazing experience. Definitely will come back.

Nos tocó que nos recibiera Gustavo García, fue muy atento en todo el tiempo que estuvimos en el hotel, nos decía que restaurantes estaban abiertos y cuales no, las actividades que podríamos realizar y respecto al Hotel la verdad nos encantó todo, como íbamos con una menor de edad tienen muchas actividades, toboganes, tirolesas, una zona de videojuegos. La bebidas la verdad estaban muy ricas. Por lo general pedimos puras mezcalitas o tequila. Las comidas una delicia todos los restaurantes.