Au Sommet du Lac Magog

Explore Au Sommet du Lac Magog
9.6
Exceptional
From 12 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.6

Traveller Reviews Au Sommet du Lac Magog

Number of reviews per page
20
40
Top reviews
Kelsie
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay itself was nice and the staff was kind, but we had a serious issue with accessibility and safety that we feel should be mentioned. The property is located at the top of a very steep street, and during our stay it was completely iced over. We tried to drive up but only made it about two-thirds of the way before the car started sliding backwards. It was pretty scary. My partner went inside to ask for help and the staff responded quickly, which we appreciated, but we had to leave our car parked on the side of the street overnight. As an apology, we were given a bottle of wine, which was thoughtful. We were also told that the hill would be salted the next morning so there wouldn’t be any further issues. Unfortunately, that didn’t happen. When we left after 9 a.m., the street was still icy and we both slipped while walking down the hill. We debated whether to leave a review, but ultimately felt it was important to share this. While we were okay, it’s concerning to think that an older guest or someone with mobility issues could easily get hurt in these conditions. We hope the property takes this seriously and improves winter safety going forward.
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pierre
icon-Business
Business
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Chambre correct pas plus. Le bruit du restaurant est problématique si vous n’avez pas de bouchons pour les oreilles. Le personnel est à la réception était très gentil cependant.
Phil
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

There was , honestly, very little that I enjoyed about this hotel. The room was beyond tiny and very uncomfortable with no place to put even one piece of luggage, and the shower was almost impossible to get into if you were over 6" or 180lbs. The hotel, technically, had a view of the lake, but it was up on a hill and across a road and train tracks so, it wasn't exactly "on the lake." My biggest grievance was that I had arranged to have my travel documents mailed to the hotel for when we arrived and I called to make sure that this was possible, and again to let them know that they were in the mail and gave the approximate delivery date. When we arrived, we were told that they didn't receive anything and that it must have been delivered to their PO Box, which only one person had access to, and that person was out of town for the duration of our stay. There was little care and no accountability on the part of the hotel for the upheaval and stress that this oversight caused us (and we never did get access to our documents). Even if everything else was perfect, which it was far from, I would never stay here again due to the complete disregard and poor service on the part of the management.
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Tara
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The room was wonderful, small but efficient. I appreciated the bottle of water and cooler at the end of the hall to fill up before bed. The restaurant was absolutely Delicious!
Darrell
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Has a great time there. Reminds me of Poland.
Guy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Staff amazing. Restaurant for supper was excellent We even did a fire outside great I will be back here for sure
Chris
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Everything was great! Clean, coffee for the morning. The only thing was we came in around 7:00pm and no one was at the desk. We waited and then I grabbed a waitress in restaurant that was there.
Wanda
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

All excellent.
Ahmad
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Clean
David
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room layout was extraordinary
Leonila
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Everything was great. It just would be nice to have a larger sign for the entrance from the road.
Ihor
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Small cozy room. Shower stall is super small.
Chadelle
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The kitchen was great everything we needed. Our
Louiselle
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Had an average stay at somet de la montagne Maggog. Had a view of woods.. also constructuin going on under our windo that started early friday am. Also fir cleanliness room is carowtedand iam not sure how cleaning is done.. bed frame also material ..difficult to clean. No breakfast i cluded but did offer 15% at the dining room which we didnt have inte tion on going. No decafetated coffee pods in room . We asked for some and the maid never came back. Room not cleaned or replenashed for our 2nd night.. so still no coffee and we ate with our dirty dished.. staff friendly but a lot of improvement neededunder our window e
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Ronda
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Very friendly staff. Our room was spotless. We had dinner at the restaurant on site and it was also excellent.
Sandra
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Beautiful location, amazing restaurant!
Jen
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Excellent place to stay near Mont Orford hiking trails and close to the Stanstead border.
Sharon
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The staff was amazing, kind and helpful. Beautiful location! Super clean room and just enough.
Maelie
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Bien. Le tout concorde avec le prix ( petite chambre pas cher). Un peu bruyant ( train à proximité et chambres à proximité). Propre. Belle vue sur la rivière Magog. Option de terrasse.
Grace
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Well appointed room, clean and modern.
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