Overall Ratings & Reviews Fairmont Chateau Whistler Gold Experience

The experience wasn’t ideal.

Absolutely worth it!

Always fun on the gold. Level

What an amazing experience for our engagement celebration! The checkin and gold team were extraordinary. Roses and cheese plate were just as I’d hoped and Adam in the grill couldn’t have been a better host. Highly recommend.

Fantastic resort for skiing at Whistler blackcomb. The Fairmont Gold experience is a great experience and really enhances my Fairmont stay with good food, ambiance, and a sense of luxury.

The Fairmont at Christmas - so festive and beautiful!! Shout out to Roman at the Nutcracker Lounge and Martin at the Wildflower and Holly at the Chalet! They were all super friendly and their service was excellent! And we are already missing our daily breakfast in the 8th floor lounge (the best cappuccinos and bread puddings).

Great stay! Highly recommend the gold experience. Food was delicious and everyone was so friendly. Will be back soon. Only thing that was not great is that the gold rooms that were available had no view at all. Just a wall of pine trees outside the window.

The hotel was great and the staff on the gold floor did their very best. We have rarely stayed in such a beautiful room. However....prior to our stay I was assured by email that my dairy intollerance would not be a problem for the kichen in the gold room lounge as there would always be dairy free options "held back" and all I had to do was to make my presence known to staff. I was also told that there were often dairy free options in the main selection anyway. Unfortunately I found this to be misleading and very disappointing. The waiting staff were great at trying to satisfy my needs, but you should know that there wasn't the choice that I was hoping for and that an "alternative / held back" sandwich took 40 minutes to make and a dairy free muffin on a separate occasion that had similarly been held back, had clearly been heated from frozen in the microwave as it was rock hard and inedible. So frustrating as guests of the gold room who had no dietary restrictions had many beautiful treats to look forward to every day. My wife felt too guilty to enjoy what was on offer because of my extremely limited choice an often empty plate

Beautiful resort that has actually improved over the years. Everything you could want.

Our family try to stay at the Gold room atleast once a year due to its convenience. I would say that the quality of the food have gone down compared to before. Not sure if it's worth staying here anymore for the price.

Gold experience is amazing.

Phenomenal experience. Staff friendliness and attention was outstanding

Service was great

You get treated with the upmost class and respect. My wife and I love coming here. We will continue to come back

It is an amazing Hotel, with great service, staff and location. if you are looking a prime place to stay, this is the place.

Our Fairmount Gold experience was amazing!

We stayed in the Gold section which has concierge lounge that is outstanding. The remainder of the hotel property was exceptionally crowded to the point that there were no dining options on site the entire week we were there. Considering the price paid and that there were very few walkable off site options we did not feel this venue was a good value at all.

We had an amazing time! The resort was fabulous - location was amazing, the food spectacular (especially in the Gold Lounge) and the staff super attentive. We will definitely be back!

Service went down but price went much higher. I got a garbage can on the top of my sink counter in the bathroom. I guess they are running shortage of labour. We went here almost every other year. The room now is almost $1500 per night for 2 people can't believe the service is not as good as before.

Absolutely one of the best vacation stays I have ever had. The Gold experience is worth every penny. I will be back for another week in the Gold Junior Suite as soon as I can. This was a 5 star hotel experience. LOVED IT!!!