Lovely room with a gorgeous view, regularly restocked tea and coffee, a nice big shower and a great size balcony. The staff were really helpful and friendly and the place itself is in a great spot - handy for both Arecife and Costa Teguise - with some great pools, especially the Royal Level infinity pool. The only real downside is the food in the buffet restaurants. Breakfasts are excellent but I didn’t manage to have one nice dinner - other than my evening out at the Italian restaurant (I think those on the all-inclusive deal get a voucher), which was excellent. Tiny gripe was that my room had an adjoining door to the room next door and I don’t know if the residents in that room were really loud or if the sound just really carried through the door (they may have thought the same about me) but I was glad they weren’t late-night partiers.

The hotel was lovely, nice quiet location but within walking distance of shops and bars. My only niggle would be the evening food selection. I stayed in the Royal section but the food was better in the standard restaurant. Apart from that, the hotel was great, staff were excellent and I would highly recommend staying there

Rooms cleaned every day; staff friendly and selection of food good.

Lovely stay for a solo traveller needing a relaxing holiday, so much to do at the resort & the staff were very friendly and happy to help! Entertainment every night and food was amazing & abundant. Only thing was wish the Olympic pool was free, had to pay €4 per swim

It is a nice hotel with good pool areas, but I felt quite let down by a few aspects. Check-in: I had to wait 20 minutes just to check-in, which isn't what I expected from the 'VIP check-in' promised by Expedia. I was offered water or orange juice, but saw other people getting cava! Staff seemed a bit stressed, perhaps not enough staff available to cope with the number of guests. I wasn't able to get into my room straight away which was a a bit frustrating, but it was before 3pm and they said they'd call when the room was ready. When I heard nothing by 3:15pm, I went back to the desk and found out it was ready. Room: My room was in block 1, and sort of overlooked the lobby. It was so so noisy. After a very early start to travel that morning, I was desperate for a restful night so was heartbroken when at 8pm the entertainment in the lobby bar kicked off. It was so loud in my room, I might as well have been down there in the bar. I had to turn the TV up very loud to compete with the noise! When I complained, reception said they might have another room round the corner I could move to, but didn't know if it was clean yet. I was so exhausted I chose not to, but asked if they could try to move me the next day. They were fully booked so were not able to. My holiday was really saved by my ear plugs. Even after the entertainment and booming music stopped, every sound in the lobby echoed loudly - voices, furniture scraping on the floors. I went on holiday to rest and recharge, and

Suite Royal rooms were excellent

The room was always lovely and clean The Royal Level food was amazing and always so much choice The staff were always helpful and welcoming

Huge complex about 30-50 minute walk into town. Room was clean, spacious and comfortable but there was a foul sewage type smell in bathroom. Food was good and staff generally friendly. Noise from pool disco was intrusive. Reception staff were not interested. Said it's an active resort so all rooms are like that. Pity

Family trip, hotel offers many amenities, always something to do, great fitness center, olimpic pool. Yoga, cycling inside pool, water polo, all sorts. Animation team at night was amazing, guys really did keep kids entertained. The island also offers great touristy attractions to see..

Had a great time here. Staff were fab, Hannah and Eva in particular were lovely! Food was very good and tonnes of choice (we were all inclusive). Very nice and secluded beach nearby that takes a little bravery to swim but worth it. The royal level felt much more intimate and way less kids than the main facilities.

Super clean hotel room, generally nice staff, I booked a half board stay for 6 nights Food is not bad - buffet style however I wish I had more chances to go out into town for local food! This resort is farther away from Costa Teguise town centre but it's fit for purpose of my trip - to unwind and stay away from hustle and hustle. Other hotel guests are generally nice (without people who go crazy loud at night, etc.) Good facilities, pools, gym, a full schedule of activities every single day. Will stay here again next time I come to Lanzarote!

We stayed at the Royal resort, which was quieter. The building is good and the rooms were spacious and comfortable. The food was plenty of variation and good quality. There were always enough sun lounges to sunbath by the pool. The staff were friendly, respectful and very helpful.

The Royal Level extras were outstanding. The food and service in the RL asana restaurant was 5 star. The RL pool was the only heated one, this was very necessary in the Lanzarote wind. Our room looked out to the power station and it was very very quiet which I appreciated.

Nice clean hotel, with a friendly and helpful staff,

Spent 5 days with teenage daughter and her friend and had a great time. Lovely room and view, super clean, good range of sports activities and good choice of food and drink.

Made our stay wonderful, the room and the service was top notch! The heated pool wasn't heated, but on the other hand the buffet restaurants had good choices.

Excellent overall sports resort. Minor points included gym -big but only a couple of benches. Pool area for Royal level was nice but crowded. All the pods were occupied all day by mostly just towels so not much wind break. Yoga was good though and the restaurant food was of high quality throughout our stay.

A short but pleasant stay. I booked the Royal level but was a bit disappointed my room was not in the Royal section but the main block. The lifts were noisy. The staff were friendly, the food decent and overall it was good value for money.

Loved being at the Royal Level all inclusive. Perfect time with the family

Tooooooo noicy!!!!! Never again. Toilet broken.fridge not working..,