Overall Ratings & Reviews AC Hotel by Marriott Miami Brickell

Friendly staff and clean, noise from Rosa Sky & train being the only downside.

So convenient for shopping and dining at Brickell

Muy limpia

Noisy outside. Train runs all night outside the property.

My stay at the AC Hotel by Marriott Brickell was outstanding from start to finish. The hotel’s sleek, modern design created an inviting atmosphere, while the rooms were impeccably clean and well-appointed with luxurious touches like a Nespresso machine and high-quality toiletries. The comfortable bed and stylish decor made it a perfect retreat after a busy day. Its prime location in Brickell was another major highlight, offering easy access to top restaurants, shopping, and nightlife. What truly set this experience apart was the exceptional service from Shevonne. From the moment I arrived, she went above and beyond to ensure my stay was flawless. Her warm and welcoming demeanor, attention to detail, and thoughtful recommendations made a lasting impression. She anticipated my needs before I even had to ask and consistently provided service that felt both professional and genuinely caring. Beyond the incredible service, the hotel’s amenities—such as the rooftop pool and European-inspired breakfast—further enhanced my stay. Thanks to Shevonne and the hotel’s dedication to excellence, I highly recommend AC Hotel by Marriott Brickell and will definitely return on my next trip to Miami.

The metro rail noise is a bit loud, secondly, the gym is a bit small

Very place and very nice team. Need more staff at from office. For theee days there was only 1 person at the desk doing her bast to help the line up people practically all day long. Give them a raise.$$

First night the evacuation alarms went off. We had to walk down 21 flights of stairs since the alarm said don’t use the elevators; mind you my husband is paraplegic.

Very nice stay. Just one night as we went to a near by concert. Very clean. Very quiet.

Didn’t realize the hotel lobby was on 6th. Bit of a pain with luggage. Overall the price was okay for the value. Nothing spectacular or anything to complain about. Staff was courteous and helpful. Would not choose this location again due to 6th fl lobby situation.

We absolutely loved this hotel!! It was extremely clean and modern. The pool and bar were our favorite parts. So conveniently located, we were able to walk to so many shops, restaurants, etc!! We’ll be staying here every time we come to Miami!!

Great property

The breakfast are staff in professional, four of one after another came and asked if I paid for breakfast, how I mentioned multiple times upon getting in that my breakfast is covered and gave them my room number, still kept coming and asking. Then on last day the even asked me to sign a receipt but no charges??

Not worth the hype

Took 25 minutes to get through valet, only 4 cars ahead of me

Excellent location

Very rude staff. Not trained well. Asked for our passports three times every day, made multiple withdraws from our cards for no reason. Good location, Very bad staff !!!

We enjoyed our stay at AC Marriott Miami Brickell. The Front desk lady was most helpful in accommodating our needs. She was amazing. Thank you for a great stay! Sincerely, Bob & Carmen Lewis

I gave this a 4 star instead of 5 because service from front desk and the bar could have been better with a simple greeting when we approached. The property was clean, easy to get to and the room was spacious.

My short stay was wonderful at the AC hotel. I already plan on staying there again, very close hub to get around Miami. Only downside is the train is right next to the hotel, however I am a deep sleeper and they provided earplugs in the room. The front desk agents were amazing and welcoming!