9.2
Exceptional
From 142 reviews
Cleanliness

9.4

Room Comfort

8.8

Service and Facilites

9.2

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Traveller Reviews Fairfield by Marriott Goa Benaulim

Number of reviews per page
20
40
Top reviews
Bosco
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

We had an absolutely amazing stay at the hotel. The receptionist, the management and all the staff were excellent and provided us with a very good service. Were very welcoming and all the staff were so helpful and and always with a smile. Couldn’t fault anything. We will definitely book our holiday at this hotel. Highly recommend it. Bosco and Susan room 2031
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Gill
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a great stay. The property was close the beach and had shops near by. Low cleanliness rating only given as there was a room service tray in the hall near our room for two days. It only disappeared when we requested someone removed it (housekeeping didn't take it away). Restaurant staff were great and check in and out were fast. If we come back to India we would definitely stay again.
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Hamish
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Our stay in the Fairfield was exceptional. From the beautiful foyer to the adequately sized and comfortable room, the hotel was very well appointed and provided all requirements. However the outstanding feature was the superb service offered by the staff. There was a high staff/guest ratio. All were smiling, friendly and extremely attentive, most even anticipating our wishes and choices after one asking! Thoroughly recommended.
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Jagpreet Singh
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I recently stayed here and it was an amazing experience. From the moment I arrived, the hospitality was top-notch. The staff was courteous, attentive, and always ready to assist with a smile. The rooms were spacious, well-maintained. The cleanliness and comfort made my stay even more enjoyable. The food was another highlight—delicious, with a wide variety of options to suit every palate. The location is perfect, providing easy access to the beach and nearby attractions. The hotel’s amenities, including the pool and spa, added to the overall relaxing experience. Overall, my stay at Marriott Goa was fantastic, and I would highly recommend it to anyone looking for a luxurious and comfortable stay. Looking forward to visiting again!
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Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

FANTASTIC IN EVERY WAY. ONE OF THE BEST HOTELS WE HAVE EVER STAYED IN. SORRY WE HAD TO LEAVE. IT WAS SO RELAXING. THE SERVICE / STAFF / FOOD/ POOL/ GYM/ LOCATION WERE OUTSTANDING. BOOK THIS HOTEL WITHOUT ANY WORRIES.
Keith
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Fantastic 6 night stay. Staff friendly and attentive. Taxi service easy with great drivers who went over and above. Close to beach and shops. Food at the hotel was fantastic. Big shout to Aaron, Arun and the ladies in the restaurant . Fantastic organised service
Dheeraj
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Such an excellent, beautiful, clean and service oriented property....I am a regular traveler to different parts of the world but this is by far my best stay in all aspects... Benilium beach is 5 min walk and is very clean....hotel offers free shuttle service also to the beach...meals spread is amazing and the kind of service they focus on is commendable...highly recommend....
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Sandip
icon-Business
Business
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Business trip. Good service and ambience.
Nizam
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Excellent place to stay. Staff are humble, friendly and respectful. Very clean place. Enjoyed sitting in the lobby. All staffs are cooperative. Enjoyed having breakfast outside the dining area. Very well maintained.
Karen
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Two wonderful weeks stay, the hotel is a perfect location and wonderful pool area. The rooms are very comfortable and good shower, The staff are wonderful a special shout out to the following staff that really were exceptional Esha who looked after us every day at breakfast, Arun who recommended lots of local food to try. Waris and Royston were very accommodating. Also Nikita and Vabrham always smiling and chatting. The breakfast selection of food was excellent so much to try something different each day. The shuttle to the beach was good to have we only used once but good for the older people to get to the beach. Rai the security man always smiling and we chatted to each day when we left the hotel and came back. We had a wonderful stay and wouldn’t hesitate to recommend this hotel
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Leonardo
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

The staff were excellent, went out of their way to help. nothing I didn't like thank you
CHETANKUMAR
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice clean room, very good service from everyone, especially Shruti on reception. Breakfast was good to and main chef is willing to take special orders too.
Alena
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Unfortunately, this is one of the worst hotels I have ever stayed in, especially in terms of room size and cleanliness. As an international guest, I believe this does not meet Marriott standards; I would sadly compare it to a Holiday Inn in the UK. All the rooms are standard size, which is quite small, and several other reviews have also mentioned this issue. The worst part of our stay was the poor insulation in the rooms. We could hear every single conversation happening in the corridor, and on some occasions, we were woken up at 6 AM by other guests having loud discussions outside our door. If you're jet-lagged, this is not the place to stay. I have stayed in many beach hotels in South Goa, and unfortunately, this one is the worst. The bathroom is very small and felt dirty even after it was cleaned by the staff. The grout is turning black in some areas, and there are signs of rust on the metal fixtures. While the front staff were great and accommodating, it seems the hotel is attracting the wrong type of crowds, especially domestic tourists. Sadly, we will not be returning to this hotel in the future.
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Verified traveler
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Everything was amazing
silvio
6.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The problem at room is the sand in the floor… Do they vacuum clean??? I ‘m sure they do not! We stayed 4 days and no sound of vacuum cleaning Another point … breakfast so many food but no cheese at all. Staff very friendly !!
Nigel
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

The resort is beautiful with a large pool, great spa and 24 hour gym. The breakfasts were excellent and the staff were extremely pleasant and helpful. The beach is a short 5 minute walk away, and there is a beach transfer available on a motorised rickshaw. The room was cleaned timeously and meticulously every day. The rooms are however very very small and it was a squeeze for 3 travellers who shared one room. Given the pricing of resorts in South Goa though, this hotel is great value for money- if you’re willing to compromise on space. There is a taxi stand outside the hotel, for convenient travel around the region- but- they charge excessive rates especially knowing that you’re staying at the Marriott.
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Verified traveler
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

As a Gold member of Marriott Bonvoy, I expected more from my 8-night stay at Fairfield by Marriott in Benaulim, but the experience fell short in several key areas. Membership Recognition: There was no noticeable benefit to being a Gold member. Despite available upgrades, none were offered. The booked balcony room was downgraded to a ground-floor patio, which was disappointing. Rooms: Comfortable for two, but interiors show wear despite the hotel being built in 2020. Regular maintenance is needed. Housekeeping: Cleaning was adequate, with daily replenishment of amenities. Spa: Convenient and staffed by friendly professionals, offering a relaxing experience. Bar Service: Disappointing service at Azul pool bar and main bar. The bartender was often on the mobile phone and inattentive. A more professional and guest-focused attitude is needed. Restaurant Staff & Food: The restaurant team, particularly Arun and Nikita, was exceptional. Freshly cooked breakfast omelettes were a highlight. Hygiene: Restaurant hygiene requires improvement. Twice, I was served glasses with lipstick stains, and other guests had similar complaints. Guest Feedback: Feedback was solicited only a day before checkout. Engaging guests earlier would allow issues to be addressed during their stay. Check-Out: Smooth and efficient, ending the stay on a positive note. While there were positives, this hotel will not be my choice for future stays. There are better options between Benaulim and Varca.
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Francis
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Nice pool
Jasmindar
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

The property was decent. However the staff were trying to nickel and dime everything. Staff was also confused on policies for dining for children. We were told at check in that children eat free. First day at breakfast, the staff only billed us for adults. Next day, they billed us for kids too. When I enquired on policy, they seemed confused, no one seemed to know what the answer was not even management! There was no written policy on our agreement nor of the hotel. It really put a damper on everything.
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Jeeten
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Beautiful, service was excellent, food was amazing. Attended a wedding here and it was stunning
Number of reviews per page
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