My daughter and I enjoyed our stay. Very comfortable and clean. Dominic at the front desk was extremely friendly and helpful. He called me after we left to inform me I had left phone charger. I really appreciated this call. I went back by to pick up my cord and Dominic kindly assured me that I wasn’t the only person to do this. I will definitely stay here again!
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kashawn
Leisure with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Friendly staff. Love the warm weather.
Mark
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Dirty room. Filthy bathroomBroken elevator. Really bad breakfast.
Eran
4.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
I arrived to be given a third floor room with no elevators working. No Internet in the room. No chatter for the desk in the room. One would think for that price these are basic things that should be available.
Tania
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The property General Manager was working a double when I checked in. Expedia had really screwed up my reservation and she took the time needed to make sure I had a room and got me taken care of. After a long drive, I am grateful to her!
Jerry
Business
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
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LYNDORA
Family
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
The night clerk was very nice & courteous! Hotel was very clean.
Michelle
Leisure
2.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The trip was terrible we got there and we got there we had to buy clothes considering we didn't plan on staying that night but we had to buy clothes because we had a party to go to the next day and he graduation so it's a very Rush evening I had to plan the night we got lost in our way there and then when we did finally get there we will check in very quickly the girl was in a rush to get out once we got choked in we got to a room it was raining that night so we're not very happy but didn't have half our stuff for the next day because we did not plan on staying so we didn't have all our as you could say hair dryers and hair makeup and all that but we use what we need to use the top it off once we got in our room and situated I got a call from the front desk telling us that we were in the wrong room I still cuz we'd already switched into a bit dumb as it had already gotten down and wanted to rest we had not gotten some sleep we had a 7 hour drive there had to top it off I got a phone call after work and once we got a phone call afterwards they told us that you realize you did sign papers for another room I said no that was not my problem that's the front desk and again he said well I'm just letting you know that which was to me a gift trip I did not like the feeling that I was given to me which to me was a bad customer service
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Gary
Leisure Family
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Great place to stay- great customer service.
Verified traveler
4.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Staff was friendly, but I saw multiple roaches in my room.
Ronnie
Leisure
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We had an accessible room. It was located conveniently near the front desk and the breakfast area. It was spacious. There were two tvs. Everything is well-maintained and looks recently remodeled.
Randy
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Quiet
Steve
Leisure Family
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great place to stay and enjoy your time in the city.
Lance
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This is our favorite place to stay in Brownwood!
Charles
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This is an outstanding option in small town. I wasn’t
Amber
Friends and Family
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Our family had a quick but wonderful stay as we celebrated graduation! Staff was friendly and very accommodating.
Tiffany
Friends and Family
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Decent place. Large parking lot. Free breakfast. Nice pool.
Lucifer
10.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Excellent size room with close to everything needed.