We booked this reservation through hotels.com paid for the room had an itinerary number etc. showed up at the property and they had no record of the booking or communication from the Loft - beware

We originally we had a bigger room but they changed to a very small room like a size of a small rv and there is three of us. The window was open when we arrive there where my son was playing on the bed but lucky we seen it was open while he was playing and the water heater did not work and the chairs were very fragile one was broken when we arrive there so I weight 230 pounds so no place for me to sit coz I never sit in those chairs

The place was very outdated with lots of appliances not conveniently working. LOTS of COCKROACHES. It was also an old building. The power went out during our stay with no communication from the owner.

Accessible for shopping, dinning. Walkable.

Property is decent. The water on the 1st floor is slow. Not enough lighting... this property is not host properly. If you have problems or questions, you're on your own. We were charged 2,000 pesos for overnight parking contrary to what's advertised. If communication is your priority then this is not the place for you.

Convenient location close to the night markets and restaurants. There is a market inside the building to buy basic supplies. Room had plenty of space for a family of 4. Jolibee and McDonalds is next door. Salon and spa and karaoke are on site. Good price for the room size and convenience. Could have use more pillows and sheets.

It was a loft. The air conditioning was hard to do because there was only 1 working remote for the upstairs and downstairs unit. The view was beautiful. The property was not ready for us probably because of our late check in. Me and my family enjoyed it there.

In d heart of d city, accessible to all, good for big family ..person in charge is accommodating - quick to reply. and security officer is very attentive , needs a lil bit upgrade of d loft - some old materials and got wear and tear .. but in general we love the place.. will come back and will recommend to friends and families.. thank u 💕👍

Very nice and clean

My third booking in this place, and will not be the last. Location is top notch, with restaurants, supermarket and mall nearby, room is clean.

The room was terrible hot n air did not work After 30 min help came to reset circuit breaker

The "Luxury Condo" was not luxurious at all. It was filthy, infested with roaches, smelled like a dumpster in the hallway, the wall lamps were dangling, shower door falling off, and it was... terrible. After 3 months I finally got a refund. What a disappointment and problem getting a refund.

The Name of the Hotel was difficult to track. Please put landmarks on the description / website next time. It was generally good as the place is clean and spacious and can accommodate more than the limit.

Good place to stay for Sinulog and no other reasons.

Although I didn't really check in early, 9 pm, the place still was not ready. The front office didn't find any reservation at all, then after a long search he asked for help.. they both still couldn't find it so they called someone and was told to get me to wait until someone comes with the keys.. so 15 minutes later, someone did come with the keys so we could start on the checking procedures... i made it to my place finally, but the bed was not set... they told me to wait a little... 10 minutes later, someone came in with the sheets and the towels.. In the morning i noticed that the condo has no ocean view as the advertisement says, and that the people who got me to the condo, didn't leave me a key to the condo.... The keys arrived later and nothing about getting a condo without the view.. next day i was told the original condo is getting fixed.. The location was great, the bed nit so comfy and the pillows were in a bad shape.

COCKROACHES, I Had To Leave Early Because Of The Cockroach Infestation In The Room. Should Receive Full Refund For This Awful, Horrible Booking.

Luxury loft is a awesome place to stay. Conveniently located in cebu. Close to everything and short taxi ride to everything else. So many places to get food soon you step out

No towels in the room, no extra plastic for the trash.

Big lots of space very nice worth the money to stay

I enjoyed the large amount of space provided by the lost and it's central location in Cebu City. There was no phone in the loft. The plumbing had some serious issues. Toilets often would not work and would flood the bathrooms. The place smelled very bad like old mold. Air conditioning unit on the 1st level of the loft smelled very bad when you turned it on. And there were roaches.