Overall Ratings & Reviews Onyx Hotel & Suites

Loved this hotel and will stay here again! First, it was super easy to coordinate a driver to pick up from the port. The staff were so helpful and friendly, helping with dinner reservations and recommendations. 10/10. Hotel is in a quiet area but super easy walk to Fira. Can rent ATVs from front desk, and it’s a 25 min drive to Oia and anywhere else on the island. The rooms are gorgeous and comfortable! The breakfast was delicious. Overall a perfect stay and can’t wait to come back!!!

Very good hospitality good customer service freshly done breakfast litsa was so lovely and friendly and also spiros who make fresh breakfast every morning very lovely personality and denise and the other receptionist I felt like I was home very very lovely peoples I will definitely be back❤️❤️❤️❤️

Our stay at Onyx was amazing! It’s in a little town beside the capital of Santorini, Fira - just a 20 minute walk or a 5 minute drive. We felt very taken care of by their staff who made our stay very easy going and relaxing. We booked a car rental through them which was super easy as pick up and drop off was there at the hotel. We also booked a sunset cruise through them which again pick up and drop off was directly at the hotel. Everything was very convenient and we absolutely would come stay here again. The room was very spacious as we booked a suite. And everything was very clean in our room and around the hotel.

Everyone was super helpful from transportation to front desk and bar/kitchen. 10/10

Amazing Hotel and great staff. The 2 ladies at the reception were so lovely and polite, Denisa and Victoria were very helpful. 20 minute walk from the Fira city centre and all the restaurants. Overall a great stay. Breakfast was also nice. Highly recommend, very clean as well.

Thanks to Denisa and Maria and all the team, very helpful and so kind. The hotel is central located.

Amazing staff, Maria receptionist was helpful, friendly and knowledgeable. Spiros and Litsa at the bar and breakfast were the best We even told the owner that we will come back again because of your staff. Never mind that that location of the hotel was very good and accessible to all part of island.

Henkilökunta oli todella ystävällinen ja auttavainen. Siisteystaso oli erinomainen ja hotelli hiljainen nukkua. Execute sviitti oli yksityinen ja poreamme lämmitetty ja sijoitettu hienosti huoneistoon. Aamupalalle olisimme toivoneet monipuolisuutta kuten puuroa, vihanneksia, marjoja, tummaa leipää. Vahva suositus.

Thank you so much Denisa and Maria. What an incredible time we had celebrating our honeymoon at your location. All of the staff go above and beyond to make sure you have an incredible stay, they helped us plan and organize everything and we’re SO welcoming. I would recommend this hotel to absolutely anybody, it has a great location. We rented an ATV to get around and it was wonderful! Thank you SO much again 💕

This hotel was so beautiful. The rooms were very spacious. Cleaning and restock was done everyday. The hostess recommendations were excellent from restaurant to wine tours and times of when to arrive to our destination so we don’t run into lots of people. Breakfast every morning was excellent! I would highly recommend this villa

We had a wonderful time in our stay at the Onyx. The true standout is the friendliness, kindness and attention of the staff from Maria and Denisa at the front desk to Lida at the bar. They are so attentive to your needs and made great arrangements for dinner and activities as well as arranging transportation. It was a truly enjoyable stay. The accommodations were also very spacious and clean. A 5 star all around!

Highly recommend this place. Staff is amazing and very Helpful. It’s a quieter, hotel away from all the hustle and bustle no noise. Pool is wonderful and so are the rooms. Beds are so comfortable!!! Would definitely come back!

This hotel is what hospitality is all about. From Maria at the front desk that take care of everything and perfectly. To Spiro at breakfast and Litsa by the pool. This hotel exceeds all service expectations. New and beautiful hotel. We could not have asked for more.

Staff was super friendly, very informative, and so helpful! staff helped arranged transportation to and from the airport upon arrival and for departure. Staff helped with booking for all activities during our stay. Breakfast was also very filling and delicious. Would definitely book again for all future stays in Santorini

The staff was really helpful, sweet and understanding

Great stay. All the Onyx team are lovely. Super helpful and kind. Thank you

Our Greek island-hopping trip ended in Santorini where we spent two nights at this hotel. We had the most amazing stay with exceptional service - always with a smile. Totally recommend this place.

Our Greek island hopping trip ended in Santorini where we spent two nights at Onyx Hotel & Suites. We had the most amazing stay with exceptional service - always with a smile. Totally recommend this place.

We stayed at Onyx for 5 nights and enjoyed the whole experience. All of the staff were very friendly and helpful with a permanent smile. Denisa and Maria were an absolute delight to communicate with and they made fabulous recommendations and booked trips / restaurants as required. Our room was clean and very comfortable with a spacious balcony. The hot tub was a bonus and was used every day throughout the stay. The pool area was picture perfect every day and well maintained. The pool bar offered everything we needed, again with a very cheerful and helpful member of staff through to 7pm each day. The hotel was quiet and was an easy 10 minute walk to local restaurants and shops. We walked into Fira a number of times and it took about 25 – 30 minutes although the buses were easy to use into Fira and Oia. We chose Onyx and Santorini to celebrate a special birthday and it was most certainly a very special and memorable place.

Great property, stylish, clean, quiet. Super freindly staff, owners Manolis and Katya are fantastic as are all yhe staff Would stay here again. Off the main area, so you dont have to deal with all the mass of tourists, but still a 10 min drive to Fira.