8.9
Very Good
From 220 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.3

Location

8.8

Service and Facilites

8.9

People often mention about Kua Casa Suite
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Bathroom (15)
Staff Friendliness (14)
Room Space (14)
Bedroom (13)
Surroundings (11)
Distance to City Center (9)
Hotel Area (9)
Ambiance (8)
Accessibility (7)
Wifi (7)
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Traveller Reviews Kua Casa Suite

Number of reviews per page
20
40
Customer reviews
D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Location: Quite close to the beach, but not too close to places to eat, coffee. The reception is quite friendly, there is a car rental service (150,000d/day) The room is quite clean, TV, wifi is quite good. The swimming pool on the roof, a bit small but the view is quite nice (infinity pool). Overall rating is quite good, if you want a quiet space, this is a place worth experiencing. The price is also quite affordable.
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M***l
icon-Medical
Medical
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Very friendly staff. Absolutely no complaints about this accommodation.
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Vini U. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 week(s) ago
Everything was wonderful, I can’t ask for more. The room is spacious and comfortable. The location is also very close to the beach.
1 people find it helpful
Quyen L.
icon-origin-TRAVELOKA
7.0
/10
Reviewed 6 week(s) ago
Temporarily not worth 3.5 stars Staff service is not good
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I***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 6 week(s) ago
Clean, near from beach and easy to access
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NGUYEN H. N. N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
experience 7.5/10 The hotel is right in the center, clean, beautifully decorated, convenient to move around & reasonable price. However, the receptionist is not very friendly, if not to say that you are a bit arrogant when meeting guests, do not greet much, do not smile and the way of speaking is "what do you mean..."????? I hope you can fix this and be more professional in your work & the room if there is an additional white light lamp will be more reasonable because the room is full of yellow lights, it looks a bit dull & too bright In general, the room is comfortable, clean, the walkway and the hotel are a bit small compared to what I imagined & the staff. I hope the hotel can fix this problem
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3 people find it helpful
N***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Service and rooms are very good, staff are enthusiastic to support guests.
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1 people find it helpful
S***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 11 week(s) ago
Staff ok. But room too many mosquitoes
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1 people find it helpful
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Demenino S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Good. Nothing to complain about.
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2 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Nice room, clean, lovely staff but far from the old town. In return, it's near the memory show, about 15 minutes walk. With this price, I think it's ok
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5 people find it helpful
Bernadeta R. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
The place was awesome, super clean, and they even let us borrow bikes to explore!
3 people find it helpful
N***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
I will come back if I have the chance. I hope the hotel will prepare slippers for the room. The room is beautiful. My 4-year-old child came in and praised the room a lot. Clean and spacious.
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7 people find it helpful
P***m
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 16 week(s) ago
When I arrived at 2:30, there was no receptionist to help with check-in. I had to call for a long time before someone could help. The room was quite nice and fully equipped, but the blanket had black mold stains that had not been completely removed. In addition, the bathroom was prone to overflowing into the outside area. The soundproofing was not very good. I could clearly hear the conversation in the next room if I spoke loudly and the crying of a child.
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4 people find it helpful
S***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 24 week(s) ago
The room is clean but the view is not what I imagined. The location is not near the center. The surrounding roads are very dark. The staff is not too enthusiastic. Overall, it's okay.
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16 people find it helpful
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Dimas W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 27 week(s) ago
Very nice. The rooftop pool is really cool. Cheap price.
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13 people find it helpful
Angeline A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
So lovely, the staff also helpful!
9 people find it helpful
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Nguyễn N. Y.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
Super cute staff, airy and clean room
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4 people find it helpful
Accommodation's Reply
13 Feb 2025
Dear customers, Thank you for taking the time to leave a review! We are glad to hear you had a great experience. We hope to welcome you back soon. Hotel Management. Your home suite
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 39 week(s) ago
Everything was good but the hot and cold water machine was not working properly, after 10 minutes it will not hot as it used to
7 people find it helpful
Accommodation's Reply
13 Jan 2025
Hello, Thank you for choosing KUA CASA SUITE as your vacation destination and for leaving us such a wonderful review. This is a source of encouragement for all staff. We always strive to improve the quality of our services better and better. We look forward to welcoming you and your family back to KUA CASA SUITE in the future. Best regards, Hotel Management
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HOANG K. C.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 40 week(s) ago
Lovely staff, neat and clean room 🩷
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5 people find it helpful
Accommodation's Reply
13 Jan 2025
Hello, Thank you for choosing KUA CASA SUITE as your vacation destination and for leaving us such a wonderful review. This is a source of encouragement for all staff. We always strive to improve the quality of our services better and better. We look forward to welcoming you and your family back to KUA CASA SUITE in the future. Best regards, Hotel Management
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NGO T. N. H.
icon-origin-TRAVELOKA
6.7
/10
Reviewed 40 week(s) ago
The room is fully equipped, but not airy, a bit stuffy. The door is poorly soundproofed, I am sick and am often bothered by the sound of talking, laughing, and crying outside. Bathroom: The shower is strong but cannot be adjusted properly for bathing, when pinned to its place, it splashes out the door, water overflows from the bathroom, The toilet is a bit uncomfortable where the seat rotates continuously, and the toilet lid falls with a loud noise. The bedsheets smell, not fragrant. Outside area: The elevator is a public place but it is thrown dirty bedsheets and changed every day, 🥲 It could really be better if taken care of!
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4 people find it helpful
Accommodation's Reply
13 Jan 2025
Dear Valued Customer, We apologize that you had a bad experience while staying at our hotel. We have noted your feedback about the bathroom facilities, and other facilities in the hotel. We will strive to improve. Next time we would like to welcome you again, we guarantee to provide the best service to satisfy you. Thank you for your support. Best regards, Tham Nguyen Hotel Management
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Number of reviews per page
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