Overall Ratings & Reviews AKEN MIND Mérida Hotel

Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.

Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.

El servicio, la comodidad y la limpieza.

Great stay!

It was a wonderful experience. This is a fully 5-star hotel!

I love this hotel, I went everytime I need a break

Súper bien todo en este hotel ..! Comida limpieza ubicación etc etc

Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.

What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.

Great hotel if you are on a business trip; not for tourists. You are in between the North zone and Centro, along a major street, so easy access if you are traveling both north and south. The BEST thing about this place is the staff, though. They are EXCEPTIONAL!! They've allowed some maintenance to lapse (i.e. the shower ceiling in my room), and they are definitely not using the pool area as a place to sit and chill and relax, as there's almost no seating, just lots of concrete. Also, strangely bad coffee, and very bad toiletries. No washcloths (!!), so bring your own, as the body wash is liquid.

Very unique room

Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.

Modern and New but Not a sound proof - you can listen traffic and bars late night

Great stay

Excellent hotel with all the comforts!

The servers at the restaurant during breakfast were so great, friendly and gave us awesome suggestions for where to visit while we were in Merida. Great people.

Excellent hotel. It's 20 minutes by Uber to the historical center.

Solo requiere mas variedad en Desayuno

Love the Pet Friendly extra ! The hotel is new a pretty . Can’t ask for more

The staff were exceptional!