5.6
Fair
From 74 reviews
Cleanliness

5.4

Room Comfort

5.8

Service and Facilites

5.8

Traveller Reviews Pocono Mountains Hotel and Spa

Number of reviews per page
20
40
Top reviews
Natashs
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

See u soon
Joseph
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The worst filthy dirty bugs everywhere
Dylan
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Terrible stank musky moldy, no toilteries, had to take ou5 own trash and supply own toilet paper, trash arpund the whole building collpasing and boarded up rooms doors and stairs, no one at the front desk, just very dirty cheap ran down, No spa no hot tubs only 3 rooms have an INFLATABLE HOT TUB.
Monica
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nobody should ever stay at this property. And you should never be recommending it to anybody.
Charles
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Beautiful scenery, quiet and peaceful
DANIEL
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

This hotel has a musk of decades of mold and cigarette smoke. The only thing new in this hotel is the no smoking signs which are to little to late.
Gayle
icon-Leisure
Leisure
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We liked the location and the staff who were very welcoming. The beds were uncomfortable and the room smelled of urine. Otherwi
robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

My wife and I recently planned a quick weekend getaway. We choose Pocono Mountain resort and spa for a couple of reasons. 1. Dog freindly. (They were very accommodating for traveling with our four legged member of our family.) Close to other things in area we have done in the past. (Everything seemed to be around 25-30 minutes which we didn't mind with the wonderful Mountain veiws) 3 reasonable price This is not the Hilton so don't expect it. If grandmom said come stay at my cabin in the mountains this place has that vibe. The staff and owner are nice and very sociable. The place is far from perfect and dated but thats what gives it its character. We are already planning our next trip back we loved it.
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JOSE
icon-Leisure
Leisure
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Is very antique it’s not updating
Kathy
2.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Totally miss represented. Took 15 minutes to find someone to let me in to begin with. Piles of garbage on the property. If I hadn’t been so tired, I would have left. As there were only thin doors with no deadbolt or chain, I felt a little unsafe. To sum it up: a dump.
John
8.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

There was a great view of the lake, a place for a bike ride. And a Park near by. Things in side where cozy, and comfortable.
Michael
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

I could not have been happier stepping back in time. The accommodations are commensurate with the price I paid. The relics and old world charm of this place can easily be compared negatively when put up against a chain hotel, but the experience was itself a part of the journey. I will definitely stay again
Paula
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Loved having the hot tub in our room! The location was great and had easy access to lakes and trails for snow shoeing
Michael
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

I enjoyed my stay it was quiet and relaxing. The staff was great Carol was so nice
Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

It was not what I expected
Daniel
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

A little dated, but still clean, comfortable, and a good value
Fabian
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

1. We had difficulty getting in- the front desk is not monitored full time, and we had no cell phone reception upon arriving, so it was very difficult to actually call for anyone to help us get in. You should make the wifi available to visitors even before they arrive. 2. The facility is a bit aged, which we can live with, but we discovered mice droppings on the second day, so we cut our visit short. It would be nice to be compensate for our second day!
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Liz
2.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

The place was not livable it smelled like mold and smoke
Jadah
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The owner was very sweet and helpful. We spun out in the snow and needed a last minute place to stay. I felt so safe and welcomed at this place. He helped us out the best he could despite being in the middle of a snow storm. My boyfriend and I will forever appreciate all of the help the owner offered during a rough time
Clayton
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Beautiful resort and beyond kind staff. Though a bit far from shopping and gas stations the quiet space is what this offers. The Wi-Fi did go out on the tv for most of the night but everything else was enjoyable and didn’t personally bother me too much to have tech issues. Definitely recommend!
Number of reviews per page
20
40