Food was good at the Buffet breakfast. Staff was on the OK side. cold yet polite. Good bathrooms great water temperature and pressure. Awesome 3 elevators!

Paulina . She is very professor staff helped me a lot . I will come back as soon as . Thanks

Clean room, safe area

Excellent place to relax for a stay in Santiago and the location in Providence was very convenient. The breakfast was too notch as well. I would come back here again!

Good

Friendly staff, good breakfast. Small beds (twin size)

Breakfast great but very busy and constantly ran out of dishes and some items

Good location

Very good staff. Very comfortable king beds and good selection of pillows. Good location in generally safe Providencia. Originally booked 3 nights here in Santiago but had to extend for additional 5 nights due to getting very sick from a very bad gastroenteritis I caught in a restaurant first night in Santiago. Staff were nice enough to change our bed sheets often because of my sickness. Air-conditioning was very good. Strong enough for both rooms as long as you don't shut the bedroom sliding door fully. Excellent shower that is very spacious and has multiple shower heads. Nice spacious lobby with lots of seating. Kitchen has limited facilities for actual cooking. 1 frying pan, 1 pot, but we made dinner in room every night anyways. Nice to have dining table and dining chairs. Balcony is very nice and spacious with 2 chairs and table. One negative is the fact that though a Nespresso machine is provided in each room. 2 pods are provided only on your first night of stay. We stayed 8 nights and paid the same rate for each night, yet we only got 2 pods - not to mention that staying for 8 nights saves the hotel money vs 8 different guests with 8 check-ins/check-outs. Makes no sense.

The AC worked to keep the room cool but I felt that it was turned off some time during the night as I woke up feeling hot and sweaty all 3 nights of my stay there.

Hotel is new, everything is working, staffis very supportive and helpful, room is clean , good restaurant with exelent breakfast Good location , safe with easy Access to metro 10 min walk, there is a lot of restaurants around I would highly recommend this hotel for stay in Santiago! Mikhail,solo traveler , USA

Staff were so helpful. Hotel super clean. And location is safe

Breakfast was outstanding! We bought food to cook, but our stove did not work. We had daily maid service. Filtered water was avaiable free of charge in the lobby. Very quiet and immaculate environment. We would stay there again!

Very nice hotel with great service, restaurant and large gym. In addition gas free laundry room.

Great place. Great location. After 10 years of visiting Santiago I finally found the perfect place to stay.

Las instalaciones del hotel son excelentes, la habitación es muy amplia y cómoda, además la ubicación del hotel es magnífica

10 days stay. Bathroom smells bad. I had to keep the door closed.

Beautiful decor. Excellent location 4 min walk to metro. Lots to do close by. Would definitely recommend.

Rooms too small and a terrible sewer smell in the room and in the terrace by the pool.

We both loved our stay at this hotel. The rooms were clean, the staff were attentive and helpful, the breakfast was delicious and it’s in a great location from which to explore Santiago. We’d definitely come back!