Overall Ratings & Reviews Hotel Real de la Sierra

It is within walking distance from the heart of town. the hotel did not have parking, but I was able to find parking off the street. The room was not great, but it was ok and confortable.

Two blocks from the main plaza right down the street very convenient. Lots of restaurants and amenities nearby. Very comfortable bed. Plenty of hot water. Staff was pleasent and super helpful.

Muy bueno Comodo limpio. Sercas del. Centro y muy amanles excellent 10de10

Nice place but little bit noisy

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The room.i the bed s very comfortable, clean, ,the place very close from downtown. Nice room.

Nice hotel

Muy agusto y limpio

Nice place to stay close to everything

No personal parking

The hotel didn't have rooms for disable people. The bathroom had blood, and the sheets were dirty. The wifi signal was horrible, walls area painted dark which makes you feel uncomfortable. No place to park the car you, have to pay extra to park the car. I won't go back there.

Great place as its close to everything. Beds are hard.

La amabilidad en este lugar es muuuuy limitada. El lugar se encuentra localizda a dos cuadras de la plaza unica o principal y cerca de restaurantes y comercios. Este restaurant cuenta con restaurant pero no comimos alli. Nuestras camas oliana sucio y el piso del baño tenia cabellos largos. Friendliness in this place is very limited. The place is two blocks away from the main plaza or downtown. It is close to restaurants and shopping stores. The hotel has its own restaurant. Our bed sheets looked and smelled used. There were long hairs in the bathroom..

A nice spot in Mazamitla. Comfortable, warm, and close to centro. Helpful staff, clean and comfortable.

Central location. Room was clean. Bed very hard! No plug-ins available.

No hot water and weather was very cold

The hotel is located close to shopping and many restaurants. I would definitely be returning to visit this town but I would never choose this hotel again. The front desk girl was very nice but she could not locate payment made to the hotel reservation. The receptionist had to call her supervisor which in deed was very rude assuring that I did not make payment, even though I was showing proof. Not until she called another individual for help on how to use the computer, it was then that was able to locate the information. While I was waiting for her to locate the information, she also made another remark saying that she "saw another problem with the reservation, the reservation was made for 2 but you have more people with you" assuring other people waiting there were with me. At the end of the whole fiasco, she never offered an apology, instead, she concluded saying "we found the payment you can go now". I was furious and wanted to leave pretty bad, but the reservation was made long distance, it would have been a headache trying to change it. Furthermore, the beds and pillows are very hard and uncomfortable. Definitely I would not give it a second chance.

Safe and walkable

Dueños muy amables y atentos. Nos miraron a mi y a mi esposa llegar todos acalorados y fueron muy atentos al darnos agua en cuanto llegamos. El hotel tiene un estilo rústico muy cómodo y muy cerca del centro del pueblo. Muchísimas gracias por su atención! :)

Love the place… staff was great.. made my family and I feel at home.