7.6
Pleasant
From 143 reviews
Cleanliness

8.0

Room Comfort

7.4

Location

8.4

Service and Facilites

7.8

Traveller Reviews Swan's Cay

Number of reviews per page
20
40
Top reviews
Shirley
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Si, todo estaba en perfecto estado y limpieza
Rachel
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Horrible front desk staff need more training how to tread customers
Marcel
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We stayed there twice in two different rooms. The quality of the rooms was outstanding for the level of the hotel; we couldn't understand the low score given by others, even more so when compared to other hotels in the area. I think it is fair to say this is one of the best options in the area, as we spent a couple of weeks jumping from hotel to hotel due to the lack of rooms during Christmas
Read More
Clarissa
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

All good but not beyond.
Paul
icon-Business with Children
Business with Children
8.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Nice location, close to town for shopping and close to bus route.
Shereen
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 54 week(s) ago

Hotels.com verified review

Pictures are not the same as the condition of the room. This is false advertising! Dingy linen and towels and no bathroom amenities. Safe and refrigerator was out of order. I will never stay there again.
DANA
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

The hotel was okay but very limited amenities. Rooms had one glass, no access to ice and pool closed at 7.
MAURICIO
10.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Lugar con muy buena ubicación. Excelente servicio del personal, y el lugar tranquilo, limpio y bonito. Me gustó.
Jianyu
4.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Rooms too noisy. No window.
Michelle
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Convenient location downtown. Although we didn’t swim the pool looked nice. The hotel is a bit dated but the room had decent amenities like a cold mini fridge and AC.
Johel
6.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

Well the room full dust around ledge and the air conditioner was malfunctioning. Here in the review you can see a fotos of the room.
Kelly
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Staff was great, hotel was clean and seemed to be safe. Surrounding area of Bocas town was pretty run down and dirty
Coleen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

This property is very affordable. However the rooms are a little musty smell like mold. I stayed in room 124. The roads in Boca is horrible. They are working on the roads and I was told it's been a year and nothing much has changed. The pool was nice. Next door property is a soar eye.
Wayne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 111 week(s) ago

Hotels.com verified review

This was a budget family holiday and the location was great for restaurants bars and nightlife. We used the hotel as a base for travelling to different islands using water taxis so ticked the box . Staff were friendly and helpeful.
Huyen
icon-Business
Business
10.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

This was a really spectacular stay as the room was spacious/clean and had a fridge, tv, air conditioning, good wifi, safe, hot water, and a deck (for the specific room provided). There was a great pool in the courtyard in a private space. There is also breakfast in the adjacent Japanese restaurant that serves a morning buffet from 7-10am with good options for omelet, braised chicken, pastries, ham/cheese, and coffee/tea/juice for a good value. Ali (spelling... sorry) was super informative during check-in and she kindly remembered to wish a happy birthday which I appreciated. The rest of the ladies there are very friendly and smiling to welcome you; the gentlemen not so much but service was efficient.
Read More
Genie
10.0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

The staff is very friendly.
RAJENDRAN
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

The rooms have very thin walls and you can here people having sex in adjoining rooms
Biolley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

.
Osvaldo
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Aisha at main desk helped us a lot, her willingness to help was amazing. also a good and neat place to stay, really clean !
Allyson
icon-Business
Business
4.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

The AC stopped working…so I had two very uncomfortable nights. Staff were not bothered. Don’t stay here.
Number of reviews per page
20
40