plenty of room in my suite for everything i brought, nice to have a balcony for morning coffee. arrived late because of a missed VIA connection in Toronto and checkin staff, evening staff and morning front desk were exceptional.

Thank you for an easy stay.

Super bien situé. L'équipement de cuisine est quelque peu limité (assiettes, ustensiles, couteaux de cuisine...)

Overall great stay. Only complaint is that parking was expensive.

TV kept conking out. Not a deal breaker but charging &75 to stay til 1:00 is!

Wonderful and spacious rooms. Great location.

Great location. Well equipped rooms, very clean.

Lovely room, lovely workers, lovely stay!

Great location for downtown Ottawa. Everything is accessible and within walking distance.

Great hotel!

This was the third time we stayed at ReStays. Good location and nice staff. This time, however, one of our two rooms smelled a bit like smoke. Very disappointing since we were told that this was an upgraded room. There were no other rooms so we had no choice but to stay in it.

Tried to use the coffee machine and it didn’t work. 1/2 of the elevators on our wing broke. Had to wait or use the stairs. No hot water at times. No extra blankets or sheets for the pull out. No extra towels. Only 1 robe. Uncomfortable bed and couch. Very thin walls. Not a lot of staff. No one came to let us in from the parking garage and no one called us back when we called.

Beautiful place. Everything you need. Great location. Excellent customer service.

NA

Very good

Great location, great setup for a family. Like a home away from home, steps from Parliament, the Rideau Canal and Byward Market.

Best hotel ever. Request a walk in shower. Tub is 2 feet deep.

Great location, very clean room and helpful staffs. kitchen is very well equipped

Had a great stay

Truly one of our best hotel experiences ever….from a simple check in to the incredible efficiency of our suite. Plenty of well lite, underground parking. Two elevators. Whisk you right up to your floor. Suite was bright. Super clean. Full amenities include full kitchen….dishwasher. Fridge and stove. Individual washer and dryer. No need to bring clothes home dirty. We stayed for 4 night. Building super quiet. Has a room safe. Had a courtyard facing balcony but we did not sit out much because of the heat. There is a beautiful lounge on the 12th floor with great views of Parliament Hill. Main floor had pool rom/gym/meeting spaces. Controlled front entrance made us feel very secure. Our queen bed was super comfortable with high thread count sheets. Big walk in closet. This will be our new go to hotel in Ottawa. Super close to tons of tourist options. Truly is a 5 star hotel!