Overall Ratings & Reviews Star Land Hotel Bastos

Friendly, warm, and helpful staff.

The hotel is clean, the rooms are nice, the Internet works well, bathrooms are good and front desk staff are friendly. But the hotel is seriously let down by the food. For a start there is no room service. And the streets around are dark so it's not easy just to pop out. There is a restaurant but it is very expensive. I ate there one night.. the food took more than 30 minutes to arrive and when it did come it was cold. I asked for it to be reheated. Another 15 minutes and it came back not much warmer! And to honest not that great / Thai chicken curry but the chicken was very gristly. For $30 plus service plus drinks, and that was one of the cheapest things on the menu. So please shape up the catering if you want me back!!

Amazing hotel with amazing service

This is THE BEST PLACE in Cameroon. Star Land Douala and Yaoundé. Booked Yaounde after my experience in Douala. AMAZING. For a hotel not affiliated to a “world brand”, it is just EXCEPTIONAL. Means you can be local and BEAT GLOBAL BRANDS. I can NEVER go somewhere else in Cameroon. My family loved the place even more than me. Wait till you try their PILLOWS and great organic food. My gosh. Just go. The closest experience I had was in Australia and Thailand. Amazing staff. Thank you Star Land. Worth my time and money. Looking forward to my next trip Cheers

Did not clean the room

Their net is not working at all in the room and the TV too because there is no connection with the Internet and I do have a really hard time. I did talk to them. They did not reply positively they did not clean the room so I stay for two nights they room was clean when I checked in and the next day they did not clean it.

Reminded me of hotels in the US and I felt very comfortable and safe

The staff at the hotel are always ready to go above and beyond to help. In an environment where customer service is usually a challenge, I was pleasantly surprised by the professionalism of the front desk staff in particular as well as those in the bar on the first floor.

Top notch accommodation with attentive staff

I definitely recommend that hotel if you visit Yaoundé make a stop and for sure you won’t be disappointed.

A new hotel that meets all standards. Staff was super friendly and competent. Breakfast could do better and offer more variety, but overall excellent Hotel in Yaounde!

Just lovely. Best hotel in the city. Have been to both Douala and Yaoundé Star Land You will love it Exciting and rich buffet Large rooms, pillows and beds guarantee your sleep Genuinely nice people. All customers keep smiling They even called me for my Rolex watch I left behind Am recommending 300% and WILL go back to Star Land Thanks Star Land

Attentive staff. Food was really good. I often came back late at night and even though restaurant was closing, they were very amendable to provide me with tasty meals. Thank you for the experience.

Arrived late. Person behind the desk wanted to charge me a late fee lol. Never heard of a late fee for checking in a midnight on a prepaid reservation. Then, they added tax to my prepaid Expedia purchase. Never a smile. I think they took advantage of me. I’ll never return again.

Clean hotel, friendly staff, good food, noisy location, decent rooms, limited lounge facility with few chairs on the reception level. The massive security airport luggage scanner at the entrance is an eyesore.

Liked my stay exceot that you have to purchase toothpaste for your peesonal use.

Brand new , clean, affordable, great location, superbe breakfast

Friendly staff and good food in the restaurant.

I would have given this a 10/10. However the suite next to mine had guests singing from 4-6am (I could hear every single word). No toothbrushes provided by housecleaning. You’ll have to request toothbrushes daily from reception (who are always very kind to provide you with those).

Great.