The Segond Hotel

Explore The Segond Hotel
8.6
Very Good
From 131 reviews
Cleanliness

9.2

Room Comfort

9.0

Service and Facilites

8.8

Traveller Reviews The Segond Hotel

Number of reviews per page
20
40
Top reviews
Julie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

I booked two rooms through Hotels.com. Unfortunately, the booking system does not link directly with the Sekonda portal, meaning you have to manage your booking through a separate system. This created several frustrations. Although all information was sent to my email and phone, I ended up with two separate portals for two rooms. I knew at booking that it was self-check-in, which was fine, but the Sekonda portal states that your room code can be found under the “Key Code” tab. What it does not explain is that this tab only appears 10 minutes before check-in. This caused unnecessary stress. We arrived an hour early and were told we could leave our luggage in a secure room, but this also required a code. The code was apparently meant to be sent at 10am, but it never arrived. We spent around 45 minutes sitting on the hotel floor emailing and messaging for help with no response (my many conversations with AI were not particularly helpful!). Thankfully, 10 minutes before check-in, the Key Code tab appeared and we received our room codes. The rooms themselves were beautiful, clean and well presented, so things felt positive. Unfortunately, the following day we returned around 4pm hoping to relax with a quiet drink outside or in our room, only to be met with constant drilling and concrete-breaking noise. We understand maintenance is necessary, but this should have been communicated to guests beforehand.
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Madli
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room and good breakfast. Little bad scent in room. Location was pretty okay but we were not able to return with bus, because it took another route for some reason.
Kristian
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Excellent value for money Thanks you Idris
Wendy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We had a wonderful stay at the hotel — the rooms were nice and clean, and the location was so peaceful and relaxing. We had a room with a terrace which was perfect. Special thanks to Zoe from Zzzing for excellent communication and so much patience throughout. The kitchen staff were also incredibly kind and understanding, and they met my daughter’s celiac needs with no cross contamination without it being a problem at all. A big thank you especially to Aloe for his care and understanding — it made all the difference for us. Highly recommend.
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Hamed
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10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

The room was very clean. And they clean it every day, I like that.
Khayber
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Only the breakfast, they could have a little bit more things
Alan
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Room was spacious, bed comfortable and good shower. Tea, coffee and water provided. Great breakfast. Really set us up for the day.
Alexis
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10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Nice hotel close to ramla beach, perfect for a stay on Gozo island
Pui Yee kawi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Nice staff and really helpful , room size is massive and bed is comfortable , everything is really good ,better than what we expected, thank you for the good service.
Luisana
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

The design is minimalist and clean. The rooms and the entire place are spotless. You only see staff at breakfast and cleaning. Breakfast isn't very good, the food is mediocre, there isn't much variety, and it's very crowded. It feels more like an Airbnb than a hotel; you handle your own check-in.
Reuben
icon-with Children
with Children
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Every thing was good.This was my 4 th stay here .Always satified
Stephen
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6.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Pool not open. Trouble with room access and key pads. Lift not always available, but hotel size and outdoor space good
Christopher
icon-Leisure
Leisure
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Room clean, really disliked self check in. Had to call as relevant access codes not sent via email. Not told room was in another building so a bit of difficulty finding room.Breakfast area very crowded. Overall, we were happy with the hotel though.
Ardeshir
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

We had a penthouse room with its own private terrace. The room was large and spacious with an amazing huge bathroom. The staff were friendly and courteous and very helpful. The breakfast was very good with lots of healthy choices.
Sam
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

We have been visiting Gozo for many years and somehow missed this place. It ticks all the boxes: clean, great location, and awesome checking-in staff. Great place to stay.
CLAUDE
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Elegant hotel and a warm feel.
Kaylocke
icon-with Partner
with Partner
8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

I went 30 minutes before closing and there wasn’t enough variety as expected. The room was spacious, and all in all we had an enjoyable stay.
Deborah Marshall
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8.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

The hotel is beautifully maintained. I made an overnight stay.
Danis
10.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

The hotel was very modern and clean can’t mourn about nothing to be honest would definitely recommend and stay again
Judith
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

We liked the property. Kristina was very helpful. The room was very clean and had everything we needed. The breakfast was good but busy and often there was a shortage of crockery.
Number of reviews per page
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