Overall Ratings & Reviews Found Dupont Circle powered by Sonder

Great!

Overall this was a great experience, good place to stay, and would stay there again. There were some small cleanliness oversights in the room like crumbs on one end table. The lobby and hallway were also not dirty, but untidy. This stay was at an unstaffed location, but made me wonder when it had been serviced. On a Sunday night, the only trash can in the lobby was overflowing, and one of the few conveniences in the lobby, a small coffee machine, was broken and appeared to have been in the state for some time with no indication of it being broken and the supplies (coffee pods, and sugar) fully stocked. This seemed to signal a lack of timely care for the common spaces especially.

Nice place, but no on site staff to assist with any issues. I loved the mattress, but was surprised that there was no mini fridge. Also, no daily refresh of the room. We had to reuse the 3 paper cups for several days, which was not ideal.

Ideal for short stay

Easy check in & check out.

Wss as expected , but could have been cleaner

Room was clean except for a big Kiss mark on mirror that grossed me out. Toilet paper holder was broken off.

The room was smaller than advertised. The bed was so small that my wife's feet hang out of the bed. I stood up and hit my head on the gaint TV in this small room. I left the room on Saturday and checked into a different hotel.

Great location! Very walkable, central area.

Cute, homie very responsive chat . Clean ! And in a veryyy nice neighborhood close to great spots!

No front desk, had to enter using a code. No fridge in the rooms, only a public fridge on the main floor. No water fountains either. Luckily there was a 711 a block away though. Room was very small and bathroom had no hooks for the towels. Would not stay here again.

I give 4 star overall due to the loud non-central A/C heating that running every minute except pausing 15-20 seconds. I figured the ear plugs they provided could helped reduce the noise. But still can hear about 20 decimal. I had to turn off the A/C after run highest temperature about 15 mins. Then sleep until it gets cool and rerun 15 mins then turn it off. However I still can hear the A/C noise from other hotel rooms. I highly recommended the property owner upgrade it to be central A/C system or a quiet individual A/C with installing the compressor outdoor. The extra one star goes to the efficient communication system and easy check in using email instructions. I forgot my ID in the room and the customer service by text respond very fast with a phone call. They contacted the staff on-site and the staff waited me to pick it up. Customer service quality is very important to me. I had bad experience with a different trip car rental office in LA that all people on site care nothing about customers and those customer service was terrible that can’t help nothing because they are actually in India! I lost my phone in that trip in the public restroom.

There was no sound insulation between room 204 and the lobby area, and no staff to monitor the behavior in the lobby. No concierge is not a hotel. It should not be listed as one.

Excellent location close to all monuments Prix correct avec service minimum Eco-responsable

Clean good value

The room is a bit dated and really could use new carpeting. Other than that it was very nice and convenient to metro and many restaurants, bars, etc.

Parking

Terrible and overpowering smell when you walk in the door. The toilet was dirty and when I immediately messaged them to ask about fixing I was given the run around and did not get a refund.

To old

My first time staying at a Sonder property, and while I'm not sure I would choose it over a more traditional hotel again, I was very impressed by how well the "staffless hotel" concept worked - I was able to walk right in and go straight to my room without wasting time checking in or anything like that. The room was a perfect size - not too big or too small - and the bed was comfortable, but the bathroom could definitely use some attention (tiles were cracked and even missing along the edges, the faucet in the tub was... precarious). Overall, though, it was a nice place to stay, especially for the price.