While the staff were friendly and kind, the hotel itself is very old and in need of some updates. It doesn’t seem to be in a very good neighbourhood and while we were there a car was broken into and their belongings and everything was stolen. Personally I would not recommend staying there and will not again.

For the price, we expected to be staying at a decent hotel. The photos made it look clean, comfortable, and much nicer than it actually was. Two days before we arrived, the hotel called to say our room had been double-booked and that we would have to move to an apartment at an unknown location. We declined and told them they needed to sort it out, since that was not what we had booked or paid for. When we arrived at night, the parking area was filled with cigarette and cannabis smoke. The front lobby was dimly lit, dirty, and had a very unpleasant smell. The front desk was messy, and the staff member had trouble finding our reservation in the system, which made it pretty clear how the booking issue happened in the first place. The room itself was extremely small. As soon as you walked in, you basically ran into the first bed. The floors were dirty, and we found someone else’s garbage beside the bed. The toilet was so low it honestly felt like a child’s toilet. The shower looked like it had been partially updated at some point, but instead of properly finishing the job around the original taps, they simply cut two holes and left only the handles sticking out. The walls were also paper thin. We could hear everything from the people in the next room, including two older drunk men talking loudly until after 1 a.m., which made it very difficult to sleep. Overall, the hotel looked nothing like the photos and was very disappointing. The only positive art was the service at breakfast

I loved the toutons on the menu. My server on Friday and Saturday breakfasts was excellent and so upbeat. The long wait at the bar - perhaps hire more staff. Sunday breakfast - I called the Inn to open the doors. Server had difficulty with the coffee machine and was rattled by all the guests coming for breakfast. Definitely required more staff. I waited 23 minutes and she had only served one table - so I had to leave because I could not wait any longer as I still had to pack my suitcase (which would 10 minutes)but there were still 8+ more tables to serve. There should have been more staff because they knew how many customers stayed at the Inn - and they should've known (approximately) how many people would be at breakfast.

Good food at the restaurant. Feel like we got an older not updated room in an older section. Disappointed, since we had booked well in advance. No elevator to second floor. Senior women traveling on their own. It was difficult to get baggage up the stairs. No assistance offered.

The staff were excellent - halo full & always so friendly. The room was clean, bed was super comfy & had everything you need & it all worked fine. It’s a wee bit dated but has great charm. The Pub was the highlight - excellent food & array of beers on tap. The staff & the locals are the best people ever! And you are a nice walk to Quidi Vidi, Signal Hill, The Battery & the harbour front. Great spot! Would recommend to friends looking to visit. Would come back for sure!

Had to pay cash for the deposit because had no credit card. Upon checking out, I had to ask for my deposit back. They didn’t just give it back to like I was told when I gave it upon check in.

Wouldn't go back. Very dated, 1 ply toilet paper, didn't clean the room, said it was because cleaning staff were so busy.

This hotel is dated and needs some updating. Our room (double) was small and cramped, however it was clean and well equipped with a mini fridge, coffee maker, microwave and hairdryer, etc. The bed was small but comfy and clean. The full breakfast in the restaurant was amazing! The staff were friendly and helpful. All in all our stay was good. Onsite free parking is also a bonus. We would stay here again but maybe in a queen room.

Loved the location Reasonably priced and so is the restaurant

The room wasn’t too bad. Could use some updates. Bed was comfortable.

The room was dated and old, furnishings need to be replaced. The pictures on your website border on false advertising it looked nothing like the room we were in, the view of the garbage dumpster was blurry because the window was so dirty and they don’t open, how do you escape if there’s a fire in one of the other rooms. We were there 3 days and never received housekeeping once they didn’t even come in to dump the garbage, provide clean towels or replace the coffee. The toilet bowl was stained as was the bathtub, wallpaper is peeling along the seams and the toilet is not installed properly it’s at an angle. For what we paid the quality did not match the large fee. I would not recommend this hotel to anyone and we won’t be back.

This is a unique place to stay. Older rooms with charm. The pub food was amazing. Breakfast was good and plentiful. The restaurant staff were very friendly. The location worked well for us. Each day they cleaned the bathroom and provided clean towels.

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Room was very clean. Staff very friendly.Very close to shops & restaurants. Only problem if your room is on the 2nd floor or 3rd, there are no elevators.

The rooms were clean but it was really warm at night and to use the air conditioner all night. It would have been really noisy. The breakfast that goes with the stay was good as long as you like. Things like eggs, my husband's allergic to eggs and there was not a whole lot of alternatives other than toast and bacon or toutons and home fries. Toutons are like fry bread dough. But but the waitress is at the restaurant were very good. We had our own cereal with us so they would provide Don with milk and a bowl every morning, but it would be nice if there was a fruit option or something along that line. Price was reasonable and the front desk and everyone was very helpful and friendly

Property has a historical feel. We would stay there again

Very good service

This establishment is operating on nostalgia. It’s fine for the most part if you’re tolerant. Our room was near the back end where there are doors to exit/enter from the backside or frontside. Unfortunately it’s also a spot where the smokers crack the door open to smoke and the hallways are filled with cig smoke at all hours. Our room , there are no operating windows, we had to have AC on to filter and maintain a proper temp even though it was 6 degrees outside. When I first got there the room smelled bad folks ,I honestly went to the grocery store nearby and bought a can of freshener, seriously. This is not a room I’d walk around bare feet. The shower was one of the most pitiful non functional I’ve ever come across. I actully video taped the operation of this and SHOWED the lady front desk clerk upon departure, she agreed. Almost impossible to get correct temperature and 60% of the water runs to the drain. This place needs work. The fridge was working OT and kept our products ice cold. We didn’t try the bar or restaurant, therefore , no comment on that. Nice location was my main reason to pick this establishment. I don’t feel it was worth what I paid and will be staying elsewhere very shortly. I would not return here. Btw , the lobby ice machine was nice to have.

not as clean as could be. took a days to get tub unclogged. public staff and food were great

Great location and good facilities. Loved the pub and access to city facilities.