7.4
Pleasant
From 464 reviews
Cleanliness

7.6

Room Comfort

6.8

Service and Facilites

8.4

Traveller Reviews The Guv’nor

Number of reviews per page
20
40
Top reviews
Irene
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The breakfast was amazing and the staff in the restaurant were super friendly. We did ask for a working hair dryer and it was not replaced. Overall the lace was good
rob
icon-
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice courtyard hotel with small, older rooms and a sweet british style pub attached. The amenities are a bit older, but the price, location, pub were all fantastic, and the staff were amazing.
Susan
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

This is a very dated building. The room was simple and the bed was reasonably comfortable. The biggest drawback was the tiny washroom and no amenities in the area. They have a restaurant that opens at 8:00am and there is a gas station next to the hotel. If you want a decent coffee before 8:00am you have to drive there.
Pallabi
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice room Staff is good Breakfast is available free but with a capped price ( reasonable) Lift is not available so be prepared to carry your luggage up the floors Plenty of parking space
Margaret
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Older hotel that needs some TLC
John
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly staff, convenient location on the outskirts of downtown (uber was $10 or $15 to all the notable sites), and the room rate included a voucher for two breakfasts at the attached tavern - breakfast was hearty and delicious, Room was on the ground floor, external entrance (like a motel), beds and pillows were comfortable. It’s not the Ritz but we loved our stay and would highly recommend if you don’t need to be walking distance to everything.
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Katey
icon-with Friends
with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

While the staff were friendly and kind, the hotel itself is very old and in need of some updates. It doesn’t seem to be in a very good neighbourhood and while we were there a car was broken into and their belongings and everything was stolen. Personally I would not recommend staying there and will not again.
Terra
icon-Family
Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

For the price, we expected to be staying at a decent hotel. The photos made it look clean, comfortable, and much nicer than it actually was. Two days before we arrived, the hotel called to say our room had been double-booked and that we would have to move to an apartment at an unknown location. We declined and told them they needed to sort it out, since that was not what we had booked or paid for. When we arrived at night, the parking area was filled with cigarette and cannabis smoke. The front lobby was dimly lit, dirty, and had a very unpleasant smell. The front desk was messy, and the staff member had trouble finding our reservation in the system, which made it pretty clear how the booking issue happened in the first place. The room itself was extremely small. As soon as you walked in, you basically ran into the first bed. The floors were dirty, and we found someone else’s garbage beside the bed. The toilet was so low it honestly felt like a child’s toilet. The shower looked like it had been partially updated at some point, but instead of properly finishing the job around the original taps, they simply cut two holes and left only the handles sticking out. The walls were also paper thin. We could hear everything from the people in the next room, including two older drunk men talking loudly until after 1 a.m., which made it very difficult to sleep. Overall, the hotel looked nothing like the photos and was very disappointing. The only positive art was the service at breakfast
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Judy
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I loved the toutons on the menu. My server on Friday and Saturday breakfasts was excellent and so upbeat. The long wait at the bar - perhaps hire more staff. Sunday breakfast - I called the Inn to open the doors. Server had difficulty with the coffee machine and was rattled by all the guests coming for breakfast. Definitely required more staff. I waited 23 minutes and she had only served one table - so I had to leave because I could not wait any longer as I still had to pack my suitcase (which would 10 minutes)but there were still 8+ more tables to serve. There should have been more staff because they knew how many customers stayed at the Inn - and they should've known (approximately) how many people would be at breakfast.
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Cathy
icon-with Friends
with Friends
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Good food at the restaurant. Feel like we got an older not updated room in an older section. Disappointed, since we had booked well in advance. No elevator to second floor. Senior women traveling on their own. It was difficult to get baggage up the stairs. No assistance offered.
Wendy
icon-
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were excellent - halo full & always so friendly. The room was clean, bed was super comfy & had everything you need & it all worked fine. It’s a wee bit dated but has great charm. The Pub was the highlight - excellent food & array of beers on tap. The staff & the locals are the best people ever! And you are a nice walk to Quidi Vidi, Signal Hill, The Battery & the harbour front. Great spot! Would recommend to friends looking to visit. Would come back for sure!
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Jason Charles
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8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Had to pay cash for the deposit because had no credit card. Upon checking out, I had to ask for my deposit back. They didn’t just give it back to like I was told when I gave it upon check in.
craig
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Wouldn't go back. Very dated, 1 ply toilet paper, didn't clean the room, said it was because cleaning staff were so busy.
Lesley
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is dated and needs some updating. Our room (double) was small and cramped, however it was clean and well equipped with a mini fridge, coffee maker, microwave and hairdryer, etc. The bed was small but comfy and clean. The full breakfast in the restaurant was amazing! The staff were friendly and helpful. All in all our stay was good. Onsite free parking is also a bonus. We would stay here again but maybe in a queen room.
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Barrie
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loved the location Reasonably priced and so is the restaurant
Joanne
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room wasn’t too bad. Could use some updates. Bed was comfortable.
Patrick
icon-with Partner
with Partner
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The room was dated and old, furnishings need to be replaced. The pictures on your website border on false advertising it looked nothing like the room we were in, the view of the garbage dumpster was blurry because the window was so dirty and they don’t open, how do you escape if there’s a fire in one of the other rooms. We were there 3 days and never received housekeeping once they didn’t even come in to dump the garbage, provide clean towels or replace the coffee. The toilet bowl was stained as was the bathtub, wallpaper is peeling along the seams and the toilet is not installed properly it’s at an angle. For what we paid the quality did not match the large fee. I would not recommend this hotel to anyone and we won’t be back.
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Charles Gregg
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This is a unique place to stay. Older rooms with charm. The pub food was amazing. Breakfast was good and plentiful. The restaurant staff were very friendly. The location worked well for us. Each day they cleaned the bathroom and provided clean towels.
Eric
icon-Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

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PEGGY
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was very clean. Staff very friendly.Very close to shops & restaurants. Only problem if your room is on the 2nd floor or 3rd, there are no elevators.
Number of reviews per page
20
40