Overall Ratings & Reviews LikeHome Extended Stay Hotel Columbus

My go to hotel not expensive for a quick visit

Love it

After making my reservation through Hotels. Com, i had trouble finding the direct number to the hotel. I had to go back through Hotels.com. The bed was metal with a very uncomfortable mattress and no cleaning crew changed out our bath towels.

Property was very nice and room had everything needed for an extended stay.

After speaking with Ken about checking in, he informed us he had no rooms available. No fault to him, he said he had no housekeepers to get rooms ready. I asked for a refund and he stated he could not refund me my money because I went through a 3rd party, which is Hotels.com. I contacted Hotels.com and chated with an agent who said he has to verify with Ken before he could refund my money. We were unable to stay at this hotel and I was forced to book another. As of today I have still not received any refund.

The first thing I was told on arrival was if I wanted to see the room. Never in my life have I been asked that! I was told because the room looks nothing like online and she was right! The room had crumbs and dirty footprints on the bed and people were living out of the room next door. We decided not to stay after seeing this and paid twice as much somewhere else and they are refusing to refund me my payment they took prior to arrival! DO NOT BOOK THIS hotel!

Good

It’s ok it not much around

The room, hallways, elevator, front area, etc haven't been cleaned in months and haven't been updated in years. The room had weird stuff on the walls and the furniture and fixtures were literally falling apart. The lady at the front desk was really nice, though.

My 16 year-old dubbed this the Crack Shack. Although the person at the front desk was very nice, the place was a mess. This was one of several Hotels.com bookings where there were apparently permanent residents at the hotel -- some kind of government subsidy thing, it appears, because they don't seem to be employed. They just hang around the exits and lobby all day.

Definitely not like home, but it served it purpose for the day.

Smelled of marijuana, dirty dingy walls and furniture.Do not recommend at all.

Nice stay

The hotel looked nothing like the pictures, the lobby smelled and elevator did as well…keys would not work to room sinks were stained ceiling leaking window broken microwave dirty inside shower stained bed made sloppily was scared to sit down in room ..very dirty ! Only stayed 2 hours and did not return would actually love a refund !

The whole stay, I had no hot water. I could not relax in shower or tub. Other than that it was good.

No es como se muestra en la foto