Overall Ratings & Reviews The Brunel

Very good value for the price

Easy to come and go. Friendly staff. Welcoming

We have stayed here before, our third time now. Here in Saltash to visit my brothers and this weekend, Saltash Regatta! As the Brunel is located in the high street, it has all the facilities built in around it.

In the bar young people were vaping filling the room with vape emissions/fragrance, not sure that is allowed? I appreciate the saying you get what you pay for £61.00 per night, alas we found there was no bath/shower towels, (that was resolved). The noise was caused by other residents who were inconsiderate (not the owner)

After reading other comments I think it’s changed hands a few months ago so I’m making an allowance. In saying that the constant reviews recently were all saying about the poor beds. This is probably the one thing that hasto change. The delux room (not sure what constitutes it being delux) beds were very much sub standard. The double sunk in and the single when placing my hand on the mattress to test the firmness, has all the springs pushing through which once laying on was extremely uncomfortable. Change the mattresses and invest in new towels and it will make so much difference on the reviews. The price for the night was cheap so if your looking for cost only, it’ll do you fine.

Really spacious bedroom and made such a nice change staying in a pub rather than the normal Premier Inn / Travel Lodge etc.

Pleasant stay cozy atmosphere

Sorry to say that,The property not for suggesting to someone.its very poor experience in our life. Smoking smells and very bad furnitures. Couldn't sleep well because of damaged bed. Any way i won't be there with my family again there.

Not good. The dog muck in the car park should have been a warning. Staff were lovely really helpful but the place is tired, bed’s uncomfortable I’d say the bed needs replacing. Mattress broken. Dirty towels in room. Hairs in sink. Needs a complete re fit to be on par with other places i stay in using Hotels.com. This is below the standards I expect. Was cheap but id happily pay more for better. No ales. Only lager.

Lovely service

Room very basic couldn't open window Noise from bathroom all night didn't sleep tried emergency contact number no answer, Very disappointed Food was good noise ect let the stay down

My first room double had a broken bed. When I tried to leave on Christmas morning I could not open the door I tried ringing but no-one answered. I had to ring my son who lives Saltash he came to the Brunel and was able to raise the alarm with the hotel. They gave me the room next door which was ok. What have I been charged for this 4 night stay.

Some allowances must be made as the Brunel is an old building such as the floors are a bit uneven, windows are single glazed. There was little hot water and water pressure was poor however the rooms were warm and the bed was comfortable. The Brunel does not serve breakfast but next door is the Fresh Fox, a good café or Olivia's Brews and Bites across the road, well worth a visit. Bar meals are served in the evenings.

staff were great

Poor condition very shabby

Room was very basic loose taps in bathroom grubby towells mattresses very old flat creaky springs

This rom was advertised as a family room but it was basic. A dirty towel was left behind the television, the double bed mattress was stained, there was no plug for the basin and the shower could not be used, the controls were hanging off the wall. The room was very hot and although the heating was turned down it was still too hot to sleep properly and the window could not be opened. The room was advertised as room only, no breakfast supplied, there was a very good cafe next door which opened early. The bar did afternoon and evening meals from Wednesday onwards these were excellent and very reasonable

We're definitely stay here again the staff are so friendly. The food was amazing , great value for money. Thank you 🤗

We had a lovely stay here, had a meal and drinks in the pub, fab atmosphere. staff are super helpful and friendly.

Was a great little place breakfast was delicious