Overall Ratings & Reviews The Ritz-Carlton, Mexico City

Beautiful hotel with very attentive staff!

Lovely location and superb service!

Location , personal

It was nice

Excellent city view

I went to Mexico for a 4 days business trip. Room is spacious with great view to the Chapultepec park. Service from the staff is very good. Food at their own restaurant is good but service is slow, especially at breakfast time so if you're in a rush you better come down earlier than planned.

Fantastic facilities and service!

Needs more dinning options.

We had a lovely stay! Rooms were excellent, beds extremely comfortable and staff were impeccable! Highly recommend and will definitely return!

Beautiful view of the Chepultepec Park from the room and the bar.

Excellent experience, great view!

It was awesome

Modern, clean and friendly.

The staff spoiled me the entire week. Fantastic experience.

Fantastic Hotel, super friendly staff, amenities were amazing

Everything about this Hotel is great. However, the New Year's Eve party was NOT what we expected. the restaurant was cold so people started asking about blankets. Too much food with an uncooked stake which we returned. the atmosphere was not for celebration, just another dining day. We spent $700 for 2ppl and came out very disappointed.

Building is great, service is in generql good. Everybody is attentive. The furninshing were a bit off. Not to what I think the level of a Ritz Hotel should be.

Property is nice in a very well and protected area

Wonderful experience

The staff was incredible at this property, as were the rooms and the views. The bar on the 38th floor had a great vibe and views as well. My only "complaint" was the design of the rooms in that the lighting wasn't bright enough, and there was no place in the bathrooms to hang hand towels. The design is very modern and chic, but not practical. That being said, I would stay here again. Very comfortable and great staff.