Honestly, I just found out that there is an additional fee for early check-in (yesterday, check-in was at 12:00 PM, which should have been at 3:00 PM). But at least if early check-in isn't possible, just remove it from the app so those of us who don't know won't be surprised during the OTS. Room service is standard, is it because it's according to the rate I took? I had a bit of a grumble when we checked in and asked the staff to clean it, but they forgot. We came home tired, and instead we had to complain to others. The funny thing is, the amenities that were supposed to be for two guests were only given one, so we ended up asking the receptionist for more. Luckily, the food was delicious, so it was a bit entertaining. Maybe it could be improved.