Apartment Emerald Bintaro type 2 BR by PnP Rooms

Explore Apartment Emerald Bintaro type 2 BR by PnP Rooms
8.8
Very Good
From 13 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.6

Meal

9.2

Location

9.0

Service and Facilites

8.9

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Apartment Emerald Bintaro type 2 BR by PnP Rooms

Number of reviews per page
20
40
Customer reviews
N***l
icon-origin-TRAVELOKA
5.3
/10
Reviewed 6 week(s) ago
Think again if you want to stay here, this is the first time I've found a really dirty apartment, the spring mattress is like it's about to collapse, the sheets have never been changed, it's itchy, the room's AC isn't cold, it's hot and humid, the price is expensive even though it's like a 3-star hotel, yesterday I bought it for more than 400, but it was a dud here
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
02 Nov 2025
Dear guest, We apologize for the inconvenience caused. Thank you for your cooperation in improving our service. However, in fact, 500,000 pesos is not expensive, but it is very cheap. We can arrange room number 2 in Bintaro for you. The cheapest hotel near Bintaro is 500,000 pesos. If you encounter any problems, please report your complaint immediately upon check-in. This rule applies to all guests so that our staff can follow up quickly. According to standard operating procedures, bed sheets are changed between 12:00 noon and 2:00 pm every day. I asked the staff to check the air conditioner in the room, but unfortunately, the air conditioner in the booked room is very cold. Is it because the setting is incorrect? If the room is dry, of course, the air conditioner will not be very cold. In addition, if you have other complaints, please contact the owner immediately so that we can contact you. The staff was working in the apartment at that time, so no complaints were received at that time.
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 39 week(s) ago
Staff was fast respon and comunicative, room very clean
1 people find it helpful
Accommodation's Reply
02 Nov 2025
Thank you, sister. I wish you good health and success for both you and your family.
Translated by Google Icon
See original
N***a
icon-Transit
Transit
icon-origin-TRAVELOKA
6.3
/10
Reviewed 64 week(s) ago
The child's room is full of small red ants, the blanket smells. The main room is not a king bed but a double bed stacked so the door can't be closed and sleeping is uncomfortable. The internet keeps getting cut off. Please improve it again
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Sep 2024
Dear. Sorry for the inconvenience, thank you for your input. Greetings. For any next guest, if there are complaints such as ants or something that is not clean, you can chat me directly, so when you first check in, you will definitely get to the room if there are any complaints, just tell me, because I have staff on standby to clean. Ants can appear if there are even the slightest traces of food crumbs. For blankets too, you can chat directly to ask for a change, isn't there my number when you check in? Every time I stay at any hotel, when I arrive, if there is something that doesn't suit me, I immediately say it, so that I can sleep soundly. No grumbling later, while when I stayed there I didn't complain about anything. Don't worry, there are staff on standby in the field. Internet using Indihome per month is 400 thousand, for the signal I can't set it myself, it has to be strong, because it's a 3rd party. For the mattress, it is indeed in the process of being replaced, because the initial queen mattress has collapsed. But it hasn't arrived yet, so for now I'm using a 2nd mattress that is comfortable for the body to use. Thank you.
Translated by Google Icon
See original
Devi
icon-origin-TRAVELOKA
9.1
/10
Reviewed 92 week(s) ago
Ok. Recommended. Bersih & Nyaman Fasilitas lengkap. Bisaa masak² jugaa. Wifi nya lancar. AC nya juga dingin. Minta tambah kamar juga di kasih disc 🥰 Makasih Mbak Selvy. Next order by Mbak Selvy. 🥰🥰
Find this review helpful?
Andi k. S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 103 week(s) ago
Clean, comfortable, delicious, the facilities are really good, the wifi is smooth, the AC is really cold, overall good.
Translated by Google Icon
See original
Find this review helpful?
Arul V. I.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 105 week(s) ago
Very great, clean and comfortable
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Aloysius A. J.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 114 week(s) ago
OK. Recommended. For short stay should be okay.
2 people find it helpful
Artieady B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 118 week(s) ago
The rooms are nice, comfortable and neat and the facilities are also complete. 👍 There are cooking utensils and cutlery. 😁.
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
ineu a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 132 week(s) ago
Bagus kamarnya, bersih dan rapi anak-anak suka nginep di sini, kolam renangnya bagus banget😍nanti kalau liburan lagi nginep di sini lagi.😍🥰
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40