8.8
Very Good
From 16 reviews
Provided by travellers on
Cleanliness

9.3

Room Comfort

9.3

Meal

8.9

Location

8.5

Service and Facilites

9.0

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Bellerive Hoi An Resort and Spa

Number of reviews per page
20
40
Customer reviews
Profile Picture
Pham V. T. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Super enthusiastic staff. Extremely chill coconut forest view, my family went this time and got a delicious and well-prepared afternoon tea set. The price is very reasonable for a great experience 🥰
Translated by Google Icon
See original
Find this review helpful?
K***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 3 week(s) ago
First of all, thank you to the receptionists for helping me check in early. But it was terrible when I checked in after the old guest had just finished cleaning. The bed sheets and blankets were dirty. I was itchy and allergic after resting here. At 11:40, I hadn't checked out yet, and the housekeeping department opened the door when I was changing clothes. (There was no knocking on the door, they used the Mater card to open the door.) But there were also things that I really liked, the green space and the chirping birds when I went out to the balcony. An interesting experience, but I hope the hotel will adjust the housekeeping department to make the facility more complete.
Read More
Translated by Google Icon
See original
Find this review helpful?
Profile Picture
Nguyen T. Q. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Ok satisfied but the swimming pool should have life jackets and floats for babies.
Translated by Google Icon
See original
1 people find it helpful
Tu Anh
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
My family really likes the space here, light and fresh, giving a very pleasant feeling The staff is extremely friendly and cute, especially the Guest Service Agent, I don't remember the name but I am very impressed with you, enthusiastic and welcoming. The room is clean My family will come back. Thank you🧡
Translated by Google Icon
See original
1 people find it helpful
Nguyen P. K.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
New and beautiful hotel, friendly staff. Swimming pool and fun activities are the highlights. Very suitable for relaxation.
Translated by Google Icon
See original
1 people find it helpful
Ly Trần
icon-origin-TRAVELOKA
9.4
/10
Reviewed 47 week(s) ago
I had 1 night at Bellerive, the resort is very beautiful, fresh, clean fragrant room, large swimming pool, friendly staff. It's about 6km to Hoi An town but there is a free shuttle so it's very convenient or just grab a ride. Around the resort, there is A seafood restaurant, very close and super delicious and cheap. See Bellerive next time and I'll be back 💛🏝️
Read More
Translated by Google Icon
See original
+3
1 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear Ms. Ly Tran, Thank you for sharing your wonderful experience at Bellerive Resort! We are happy to know that you are satisfied with the fresh space, clean rooms, large swimming pool and friendly staff. Easy transportation with free shuttle and Grab, along with delicious and cheap seafood restaurants near the resort, brought convenience and joy to her vacation. We look forward to welcoming you back to Bellerive Resort in the near future! Best regards, Thien Le - Senior Sales Manager
Translated by Google Icon
See original
Profile Picture
Nguyen T. T. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
A wonderful vacation on the occasion of my family's little daughter's birthday. The sophistication of preparing the welcome card, then the birthday cake from the hotel's service even though I did not notify them in advance. If informed in advance, the hotel will prepare more carefully. What I like is that even though I only stayed for 1 day, when I went to dinner, the room was cleaned and returned to its original state, different from other places I've been to. The room I chose is also very nice and cool, with 2 views and a balcony. If possible, having a tea table set on the balcony would be great! If I have a chance, my family will come back next time. 5 star rating
Read More
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
30 Jul 2024
Dear valued customer Nguyen TTN, Thank you for sharing your wonderful experience at Bellerive Resort, especially on your daughter's birthday. We are happy to know that you are satisfied with our exquisite preparations, from the welcome card to the surprise birthday cake. We are very happy to know that you felt your room was clean and well taken care of even though you only stayed for one night. Thank you very much for your comments on the balcony tea table set, we will consider it to improve the customer experience. We look forward to welcoming you and your family back to Bellerive Resort in the near future! Best regards, Thien Le Senior Sales Manager
Translated by Google Icon
See original
Profile Picture
Dinh T. K. L.
icon-origin-TRAVELOKA
6.5
/10
Reviewed 119 week(s) ago
App không đưa những yêu cầu của tôi sang cho bộ phận lễ tân, xếp phòng cho tôi là 2 giường, và tôi phải đợi để ghép giường
2 people find it helpful
Dang N. H. N.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 142 week(s) ago
Khách sạn rộng rãi, thoải mái, hồ bơi rộng, nhân viên phục vụ vui vẻ, nhiệt tình
4 people find it helpful
Profile Picture
tran t. u.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 145 week(s) ago
excellent 10/10 the staff is very very cute ❤️ dedicated service, clean and beautiful room every time
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
22 Sep 2022
Hello Tran Thu Uyen, Thank you very much for leaving a positive review for your stay at Bellerive Hoian. We are happy to hear that you are satisfied with the room, facilities, staff and services of the hotel. We hope to welcome you and your family back in the near future. Best regards Hotel Management Board
Translated by Google Icon
See original
You’ve read all the top reviews.
Number of reviews per page
20
40